State Farm® Responds to Hurricane Gustav
Hurricane Gustav made landfall Monday morning near Cocodrie, Louisiana as a major hurricane. This storm left thousands in the Gulf Coast region without power and continued to pound the southern states with wind and rain. Our top concern is for the safety of those affected by this disaster.
State Farm agents and claims professionals from the coastal region and the company's catastrophe team are on the ground and responding to our customers' needs following the hurricane.
State Farm's response includes:
- Catastrophe Claim Representatives ready to handle claims in impacted; independent adjusters were contacted and are also prepared.
- Mobile Catastrophe vehicles have been deployed and are setting up at various Gulf Coast locations.
- State Farm call centers are already fielding thousands of calls from customers.
Brooke Cluse, Public Affairs, Louisiana
Phone: (225) 237-2564
Cell: (225) 281-9166
David Majors, Public Affairs, Mississippi
Phone: (205) 916-6098
Cell: (205) 746-1874
Leslie Leal, Public Affairs, Texas
Phone: (512) 217-0610
Learn More About: Mobile claims centers deployed
By the Numbers
- 54,444 fire claims, 9,408 auto claims
- Over 50,000 calls to our customer response centers
- 555 deployed Catastrophe Services field associates, in addition to agents and agents’ staff, are responding to policyholders affected by Gustav