Notice of Privacy Policy

STATE FARM® family of companies**

We value you as a customer and we know how much privacy means to you. We will inform you of our policies for collecting, using, securing, and sharing customer information the first time we do business with you and every year you are a State Farm customer.

OUR PRIVACY PRINCIPLES

  • We do not sell customer information.
  • We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
  • We contractually require any person or organization providing products or services on our behalf to protect State Farm customer information.
  • We do not share customer medical information with anyone within the State Farm family of companies unless:
    • You expressly authorize it; or
    • It is permitted or required by law; or
    • Your insurance policy contract with us permits us to do so.
  • We afford our prospective and former customers the same protections as existing customers with respect to the use of personal information.


INFORMATION WE MAY COLLECT

We collect, use, and share information we need to conduct our business, to advise you of our products and services, and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as those below.

Types of information we may collect and how we gather it:

  • From you; on applications for our insurance, banking, and investment products; from other policies or products you have with us, or on other forms, through telephone or in-person interviews, your State Farm agent, and our Customer Response Center, such as your address and telephone number
  • From your transactions or experiences with us; such as your payment history and underwriting and claim records
  • From the State Farm family of companies and non-State Farm companies, organizations, or consumer reporting agencies, such as your driving record, claim history, or credit information

For those visiting statefarm.com®

We want to make you aware of how we use "cookies" to enhance your experience when visiting statefarm.com. "Cookies" are files we place in your computer's browser to store your State Farm Web site preferences. If you disable "cookies" on your browser, the site will not remember your preferences and you will not be able to access a customized default home page view of our Web site. Our "cookies" are only used when you are visiting our site. By themselves, "cookies" do not tell us your e-mail address or other personally identifiable information. Only you can provide that information on our Web site - if you choose to do so. "Cookies" help us to understand your Web site usage, so we can continually improve its usability. For example, we may use "cookies" to personalize your experience at our Web site, if you have accepted this option (e.g., to remember your customer ID on the State Farm Bank log-in page). We may also use "cookies" to offer you other insurance and financial services products that may suit your needs.

HOW WE USE INFORMATION ABOUT YOU

We use customer information, including consumer report information, to underwrite and/or rate your policies and products, process your claims, ensure proper billing, service your accounts, and offer you other insurance and financial services products that may suit your needs.

INFORMATION DISCLOSURE

We share information about our transactions (such as payment of premium) and experiences (such as an auto accident) with you within our State Farm family of companies and with State Farm agents to better serve you and to help meet your current product and service needs. We may share information about you with persons or organizations inside or outside our family of companies as permitted or required by law, including sharing with companies that perform marketing or other services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of insurance and financial products to you.

We may also share customer information with consumer reporting agencies and with other entities as needed to handle your claim and to protect against fraud and unauthorized transactions. For example, we might share name, address, and coverage information with an auto body shop to speed up repairs on auto damage claims.

YOUR CHOICE TO SHARE INFORMATION

There are two types of information sharing - sharing within the State Farm family of companies and sharing outside State Farm. We do not sell customer information. We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes. The choice in the Special Notice, which follows, applies only to the sharing of information within the State Farm family of companies. For example, if you are an auto policyholder, our ability to share information among the State Farm family of companies allows us not to ask again about your driving record when you apply for a boat policy.

SPECIAL NOTICE REGARDING THE SHARING OF CERTAIN INFORMATION WITHIN THE STATE FARM FAMILY OF COMPANIES

This special notice applies only to information sharing within State Farm that does not involve your transactions or experiences with us.

WHAT INFORMATION WE SHARE: Unless you tell us not to, we may share information within State Farm that was obtained from your application, such as your occupation; or information obtained from a consumer report, such as your credit history. We may also verify information provided by you, such as your driving record; or information regarding your employment, such as your employment history. This sharing may take place unless you have told us not to share this information.

WHY WE SHARE: We may share information about you within State Farm:

  • To enhance our service to you.
  • To underwrite and/or rate your policies and products.
  • To measure your interest in our products or services.
  • To research, develop, and improve our products and models.
  • To monitor customer trends.

WHO WE SHARE WITH: We may share information within the State Farm family of companies, including:

  • State Farm car and home insurers, such as State Farm Mutual Automobile Insurance Company and State Farm Fire and Casualty Company.
  • State Farm life and health insurers, such as State Farm Life Insurance Company and State Farm Mutual Automobile Insurance Company.
  • State Farm financial services, such as State Farm Bank®, State Farm Funding Corp., and State Farm Mutual Fund Trust.

If you are a new customer and you prefer that State Farm not share your personal information among our family of companies, call or write your State Farm agent or call us toll-free at 1-800-865-6035. Your choice will also apply to your joint account holders and/or policyholders.

If you are an existing customer and have already told us your sharing preference, no action is needed unless you want to change your information sharing preference. To change your preference at any time, call or write your State Farm agent or call the toll-free number listed above.

Your choice does not limit State Farm from sharing certain information about your transactions with us (such as your name, address, and payment history) or your experiences with us (such as your State Farm claim activity). This choice does not apply to our efforts to market products and services to you - you may receive information about other insurance and financial services products that may suit your needs.1

STATE FARM PROTECTS CUSTOMER INFORMATION

In order to ensure the safety of customer information, we continually:

  • Maintain physical, electronic, and procedural safeguards
  • Review our policies and practices
  • Monitor our computer networks
  • Test the strength of our security

1This sharing option does not apply to our Canadian customers if the product or policy was purchased in Canada.

Thank you for choosing State Farm. We value you as a customer and appreciate the opportunity to serve you.

**State Farm affiliated companies:

State Farm Mutual Automobile Insurance Company
State Farm Fire and Casualty Company
State Farm General Insurance Company
State Farm County Mutual Insurance Company of Texas
State Farm Lloyds
State Farm Indemnity Company
State Farm Guaranty Insurance Company
State Farm Florida Insurance Company
State Farm Life Insurance Company
State Farm Annuity and Life Insurance Company
State Farm Life and Accident Assurance Company
State Farm Bank, F.S.B.
State Farm Funding Corp.
State Farm VP Management Corp.
State Farm Investment Management Corp.
State Farm International Services, Inc.
State Farm Associates' Funds Trust
State Farm Mutual Fund Trust
State Farm Variable Product Trust
State Farm Investor Services (Canada) Co.
State Farm Finance Corporation of Canada
SF Insurance Placement Corporation of Canada
Insurance Placement Services, Inc.
State Farm International Life Insurance Company Ltd.

©Copyright, State Farm Mutual Automobile Insurance Company, 2007
Home Offices: Bloomington, IL 61710-001

5/07(C)
153-4254.6

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