Information Security

Q: How do I know my information will be protected?
A: We maintain physical, electronic, and organizational safeguards to protect customer information. We continually review our policies and practices, monitor our computer networks, and test the strength of our security in order to help us ensure the safety of customer information.

Q: What can I do to protect my information?
A: Here are some tips for protecting your personal information:

• Do not give out your password or personal identification number (PIN). Remember, State Farm will never ask for your password.
• Keep a close eye on your accounts by reading your statements carefully and questioning any entries you don't understand. Follow up with creditors if bills do not arrive on time
• Do not write your personal identification number (PIN), social security number or credit card account number on checks, or on your ATM or debit card. Stand directly in front of the ATM when entering your PIN
• Tear up or shred pre-approved credit card offers, receipts (including ATM receipts) and other information that could link your name to your account numbers
• Never provide personal or credit card information over the phone unless you initiate the call (such as placing a catalog order)

Q: How can I prevent identity theft?
A: Here are some tips for protecting your identity:

• Provide your social security number only when necessary
• Do not give out your password or personal identification number (PIN) to anyone.
• If you lose your purse or wallet, cancel each credit card and obtain new ones with new account numbers. Cancel and obtain a new ATM card and personal identification number (PIN). Report your missing driver's license to the department of motor vehicles
• Minimize the identification information and number of cards you carry to what you actually need
• Tear up or shred pre-approved credit card offers, receipts (including ATM receipts) and other documents with personal information
• Never provide personal or credit card information over the phone unless you initiate the call (such as placing a catalog order).