Topic |
Phone Number or
Web Site |
When To Contact Us |
Retirement Services |
1-877-272-1999 Human Resources Services Center (HRSC) |
- To change your Federal or State Withholding for Retirement
- To determine eligibility for medical or drug coverage as a special or late enrollee
- To ask any question about your Retirement Check or related 1099
- To change your address
- To add or delete a dependent from coverage
- To ask about annual benefits enrollment
- To ask about the U.S. Discount Program
|
Savings & Thrift |
1-800-586-2725 |
- To change Federal or State Tax Withholdings for Savings & Thrift
- To change your Savings & Thrift Beneficiary
- To request a Distribution
- To change your monthly, quarterly distribution amounts
|
Mutual Funds |
1-800-447-0740 |
- To change the mix of investments
- To withdraw funds
- To ask about earnings
|
Group Medical Claims (incurred through December 31, 2004) |
1-877-272-1999 |
|
Group Medical Customer Service (For claims incurred on or after January 1, 2005) |
1-888-652-4013 (Mon - Fri, 7am - 7pm CST) or
www.bcbsil.com/statefarm |
- To ask claim questions
- To request copies of EOBs
- To find PPO Provider
- To request Group Medical ID card
|
Prescription Drugs |
www.caremark.com
or
1-800-388-2058 (24 x 7) |
Register with www.caremark.com:
- To refill mail order prescriptions
- To check order status
- To view prescription history
- To use the online Savings Center
- To check on your medication costs
- To find a local pharmacy
- To locate the Preferred Drug List
- To print forms or your ID card
Or call the toll-free number:
- To ask questions about prescription drug change and co-payments
- To obtain a copy of the Primary Drug List
- To request a Caremark prescription drug card
- To request a Mail Service order form
- To request a Prescription Drug Claim form
|
Benefits Annual Enrollment |
1-877-272-1999 Human Resources Services Center (HRSC) |
- To ask questions about your coverage options or the annual enrollment process.
|
Select-A-Gift |
https://sag.myemployeegift.com or
1-800-446-1441
Carlson Marketing Group (CMG) |
- To place your online order for your annual State Farm Select-A-Gift, typically from September 1 to December 31 in a given year.
- To report non-receipt of gifts or damaged gifts, call the toll-free number.
|
COBRA
(Active Participants) |
1-800-969-2009 |
- To ask about length of coverage
- To verify contribution amounts
|
Long-Term Care (LTC) |
1-800-858-4933
John Hancock |
- To ask questions regarding Long-Term Care, whether you are covered at retirement, or want to become covered later (family members may also inquire about coverage)
|
Retiree Group Life |
1-877-272-1999 Human Resources Services Center (HRSC)
|
- To ask questions about coverage
- To change beneficiary
|
Grants, Scholarships, and Volunteer Opportunities |
1-866-604-5480 or
Matching Gift Program and Good Neighbor Grant for online applications and information
or
Grants & Scholarships |
- To ask about scholarships, grants, and volunteer opportunities
- To apply for Matching Gift and Good Neighbor Grants
|
LifeWorks |
1-888-777-4774 |
- To get assistance with medical related issues within 18 months of retirement
|
Social Security |
1-800-772-1213 or
www.socialsecurity.gov |
- To ask any Social Security or Medicare questions
|
U.S. Discount Program |
1-877-272-1999 Human Resources Services Center (HRSC) |
- To find out what discounts are available on various products and services in your area.
|
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