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Press Releases

Hail Claims Continue to Mount

State's Largest Insurer Reports 6,500 Claims

Columbia, SC, April 12, 2011—As of Tuesday afternoon, State Farm® had seen more than 6,500 home and automobile claims connected to last Friday's hail storm. The company is sending additional resources into the state to inspect damage and process claims. There are large concentrations of claims around a number of communities including Rock Hill, Fort Mill, York, Lancaster and others.

State Farm policyholders are asked to call their agent or 1-(800)-SF-CLAIM (1-800-732-5246) in order to report damage. They can also visit www.statefarm.com.

Helpful Information

• Work with your insurance agent or claims adjustor to fully understand the claims process.
• Choose a reputable roofing contractor. Look for a licensed or bonded roofer and request references. Not all jurisdictions require licensing of roofing contractors. Ask to see certificates of insurance to be sure both liability and workers compensation insurance coverage is carried, and are in force during the time the roofing work is being done.
• You may also contact your local Better Business Bureau or the National Roofing Contractors Association for assistance in locating a professional contractor in a specific geographic area.
• If anyone visits your home without an appointment and professes to represent your insurer, or to be there at the request of your insurer, ask for identification and contact your insurer to confirm before allowing access.
• State Farm customers who have reported a loss can expect to be contacted by a claim representative who will review your policy and explain your coverage, outline the claim process and answer questions.

Contact

Roszell Gadson, Public Affairs Specialists, (770) 418-5940.

About State Farm

State Farm insures more cars and homes than any other insurer in the U.S., is the leading insurer of watercraft and is also a leading insurer in Canada. Our 17,800 agents and more than 66,000 employees serve 81 million policies and accounts - more than 79 million auto, fire, life and health policies in the United States and Canada, and nearly 2 million bank accounts. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 34 on the Fortune 500 list of largest companies. For more information, please visit statefarm.com® or in Canada statefarm.ca®.