Increased Claims...Increased Fraud Potential
State Farm® Encourages its Policyholders
to Protect Against Potential Fraud
May 5, 2011—As claims continue to rise, so does the potential for fraud. State Farm wants to remind its policyholders and all those impacted by the storms to be careful of potential fraud.
“Consumers should do what they can to secure and protect their property to keep it safe and prevent water damage, but you shouldn’t contract for large-ticket projects until you talk with a claims adjuster,” said Justin Tomczak, a spokesman for State Farm Insurance.
Important items to remember when recovering from the storm:
- Work with your insurance agent or claims adjustor to fully understand the claims process.
- Choose a reputable roofing contractor. Look for a licensed or bonded roofer and request references. Not all jurisdictions require licensing of roofing contractors. Ask to see certificates of insurance to be sure both liability and workers compensation insurance coverage is carried, and are in force during the time the roofing work is being done.
- You may also contact your local Better Business Bureau or the National Roofing Contractors Association for assistance in locating a professional contractor in a specific geographic area.
- If anyone visits your home without an appointment and professes to represent your insurer, or to be there at the request of your insurer, ask for identification and contact your insurer to confirm before allowing access.
- State Farm customers who have reported a loss can expect to be contacted by a claim representative who will review your policy and explain your coverage, outline the claim process and answer questions.
As for claims, State Farm® indicates close to 19,500 home and auto claims connected to last Wednesday’s severe weather from Alabama and Georgia. Southern states were the hardest hit by Wednesday’s tornadoes. Claims numbers as of Thursday morning May 5:
AL Total Claims - 15,620
GA Total Claims - 3,585
State Farm policyholders are asked to call their agent or 1-(800)-SF-CLAIM (1-800-732-5246) in order to report damage. They can also visit www.statefarm.com.
