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Largest Insurer In Us Reports Thousands Of Claims

April 18, 2011—As of Monday afternoon, State Farm® is reporting over 3,200 claims in North Carolina and more than 450 claims in the Gloucester area of Virginia from the weekend storms.

As part of the industry's largest catastrophe response team, State Farm claim representatives have been in the affected areas since Sunday inspecting damage, assisting agents, and taking care of customers. Storm damage victims are encouraged to make temporary repairs to prevent further damage and to save their receipts.

State Farm customers are asked to call their agent or 1-(800)-SF-CLAIM (1-800-732-5246) to report damage. They can also visit www.statefarm.com.

Helpful Information:

• Work with your insurance agent or claims adjustor to fully understand the claims process.
• Choose a reputable roofing contractor. Look for a licensed or bonded roofer and request references. Not all jurisdictions require licensing of roofing contractors. Ask to see certificates of insurance to be sure both liability and workers compensation insurance coverage is carried, and are in force during the time the roofing work is being done.
• You may also contact your local Better Business Bureau or the National Roofing Contractors Association for assistance in locating a professional contractor in a specific geographic area.
• If anyone visits your home without an appointment and professes to represent your insurer, or to be there at the request of your insurer, ask for identification and contact your insurer to confirm before allowing access.
• State Farm customers who have reported a loss can expect to be contacted by a claim representative who will review your policy and explain your coverage, outline the claim process and answer questions.

Contact

Kim Conyers, State Farm Insurance (919) 789-3841.

Amy Preddy, State Farm Insurance (434) 872-5211.

About State Farm

State Farm insures more cars and homes than any other insurer in the U.S., is the leading insurer of watercraft and is also a leading insurer in Canada. State Farm's 17,700 agents and more than 67,000 employees serve 81 million policies and accounts - almost 79 million auto, fire, life and health policies in the United States and Canada, and nearly 2 million bank accounts. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 34 on the Fortune 500 list of largest companies. For more information, please visit statefarm.com® or in Canada statefarm.ca®.