AUSTIN, Texas (July 29, 2011) - State Farm agents and claims professionals are prepared to respond to customers' needs following Tropical Storm Don as it approaches the Texas Coast.
While our state does need the rain, our greatest concern is for the safety of everyone who will be affected by this storm. Here are general tips and information to review in preparation for the storm and any resulting damage:
Before the Storm Hits
Discuss an escape plan with your family. Make sure every member of your household knows the steps to take when a storm is approaching.
Put together a disaster survival kit with basics such as water, food, first aid supplies, prescriptions, and insurance and other important financial documents.
Fill your vehicle fuel tanks.
Listen to local authorities and evacuate if ordered to do so. Designate an out-of-town friend or relative as a family contact.
Secure your property: anchor garage doors, close window shutters, garage vehicles you plan to leave behind and secure garbage cans. Lock doors and windows if you leave.
Immediately After the Storm
Make emergency repairs to prevent further damage and remember to save all receipts.
Cover leaky roofs with tarps or plastic sheeting
Board up openings in damaged windows and exterior walls
Use a wet vac to remove water from carpets and furniture
Document time spent cleaning up and mitigating damages, such as the number of hours.
Create a list of contents that have been damaged including quantity, description and age
Secure replacement costs/estimates from local retailers of like kind, quality and features
Secure statements from vendors on those items that cannot be repaired
Do not dispose of any damaged contents until authorized by your agent or claim representative
Take photos of damaged property
Contact only licensed vendors for repair estimates
Have estimates signed by the vendor and approved by an adjuster before having major damage repaired
State Farm policyholders who are impacted by Tropical Storm Don and need to report a claim should use one of the following options:
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