Contact State Farm Bank

With a wide range of full-service banking options, and convenient 24-hour account access, you can bank from anywhere, anytime.

• Contact A State Farm® Agent

  When you work with a State Farm agent, you’re:

  • Getting advice from a licensed professional
  • Working with someone you know and trust
  • Supporting your local community

  And with more than 17,000 licensed State Farm Agents nationwide, help is always right around the corner. Simply access the Agent Locator and visit, call, or email a State Farm agent in your area today.

• Call Us

  Bank Accounts, Home Equity Loans, and Auto Loans
  1-877-SF4-Bank (1-877-734-2265)
  
  Representatives available:
  Mon-Fri 6AM-11PM CST
  Weekends & Holidays 8AM-8PM CST
  
  Automated Banking System available:
  24 hours a day, 7 days a week

  
  Credit Cards
  1-877-SF4-VISA (1-877-734-8472)
  
  Representatives and automated banking system available:
   24 hours a day, 7 days a week
  
  
  Mortgage Loans
  1-866-227-4384
  
  Representatives available:
  Mon-Fri 7:30AM-10PM CST
  
  Automated banking system available:
  24 hours a day, 7 days a week
  
  
  Technical Assistance with a statefarm.com application
  1-888-559-1922
  
  Internet support representatives available:
  24 hours a day, 7 days a week

  
  Telecommunications Relay Service (TRS)
  Dial 711 on your phone to be automatically connected to a TRS operator. The TRS operator can connect you to State Farm Bank at 1-877-SF4-BANK / 1-877-734-2265.  If you’re a TRS user traveling out of state and want to make a call, there is no longer a need to learn your state’s TRS provider’s telephone number. Just dial 711. It’s fast, functional, and free.  
  
  
  International Calls to State Farm Bank®
  Dial the International Direct Dialing (IDD) prefix for the country you’re calling from and then dial 1-309-994-6170. Customers will not be reimbursed for any phone charges incurred.

  International Credit Card Assistance:
  Call us collect with operator assistance at 1-706-644-0852.

• Email Us

  For assistance with all your banking needs, you can contact us electronically by using the following methods: 

  • If you’re an existing customer, click here to submit a bank self-service request through secure email (login will be required to submit requests).
  • If you’re not a State Farm Bank customer, you can email us here. This email is unsecured so account information cannot be discussed through this email.
  • If you have questions unrelated to banking, click here for more contact options.

• Contact Us on Twitter or Facebook

  Ask us a question, share a story, or just say hello by following @StateFarm on Twitter or “liking” State Farm on Facebook.

• Mail Deposits And General Correspondence About Deposit Products

  Deposits And General Correspondence – Regular Mail
  State Farm Bank
  PO Box 2316
  Bloomington, IL 61702

  Deposits And General Correspondence – Overnight Mail
  State Farm Bank
  Corporate South, N-4
  3 State Farm Plaza
  Bloomington, IL 61791

  Please do not mail loan or credit card payments or correspondence to the above addresses.

• Mail Credit Card Payments And Correspondence

  Credit Card Payments only – Regular Mail
  State Farm Bank
  PO Box 23025
  Columbus, GA 31902-3025

  Credit Card Payments only – Overnight Mail
  State Farm Bank
  1415 Warm Springs Road
  Columbus, GA 31904

  General Correspondence About State Farm® Credit Cards
  State Farm Bank
  PO Box 87
  Deposit, NY 13754-0087

• Mail Home Mortgage Loan Payments And Correspondence

  Please mail each payment with the coupon from your mortgage billing statement to State Farm Bank in the envelope provided with the statement.
  
  If you don’t receive a mortgage billing statement 10 to 14 days prior to the due date of your payment, please contact State Farm Bank toll free at 1-877-SF4-BANK (1-877-734-2265).
  
  If you don’t have a coupon, please submit your payment by writing the account number directly on the check and sending it to the payment address listed below.

  Mortgage Payments Only – Regular Mail
  State Farm Bank
  PO Box 986
  Newark, NJ 07184-0597

  Mortgage Payments Only – Overnight Mail
  State Farm Bank
  425 Phillips Blvd.
  Ewing, NJ 08618

  General Correspondence About Home Mortgage Loans
  State Farm Bank
  PO Box 77404
  Ewing, NJ 08628

  Loss Draft Claim
  For loss draft claim information call the Loss Draft Hotline at 1-866-826-4860. You may fax the completed documents to 1-843-413-7122 or mail the documents to:

  State Farm Bank
  Attn: Hazard Insurance Claim Department
  PO Box 202033
  Florence, SC 29502-2033

• Mail Auto and Home Equity Loan Payments And Correspondence

  Auto & Home Equity Loan Payments/Payoffs With Coupons – Regular Mail
  State Farm Bank
  PO Box 3299
  Milwaukee, WI 53201-3299
  
  Home Equity Line Payments/Payoffs With Coupons – Regular Mail
  State Farm Bank
  PO Box 3298
  Milwaukee, WI 53201-3298
  
  

  Auto & Home Equity Loan/Line Payments/Payoffs Without Coupons
  State Farm Bank
  P.O. Box 5961
  Madison, WI 53705-0961
  
  

  Auto & Home Equity Loan/Line Payments/Payoffs – Overnight Mail
  State Farm Bank
  Attention: Loan Servicing
  310 Price Place
  Madison, WI 53705
  

• Holiday Hours

  State Farm Bank representatives will be available to take your calls toll free at 1-877-SF4-BANK (1-877-734-2265) between the hours of 8:00 a.m. to 8:00 p.m. Central Time on the following holidays and will resume normal hours of operation the following day.

  • New Year’s Day.
  • Memorial Day.
  • July 4th.
  • Labor Day.
  • Thanksgiving Day.
  • Christmas Day.

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