We want to know what you think. In fact, we update our website and smartphone apps based on our customers’ feedback. That’s why we offer lots of ways for you to give us your input. So send us your thoughts. We’d love to have them.

Give Us Your Feedback

Have a comment about a specific page on our website? Just look for the rotating [+] Feedback icon in the lower right-hand corner of the page. Click on it, then use the comment field box and rating scales to let us know what you think.

Rate or Review Us

Let us know what you think of our products. If you have an account with us, log in and write a review here. (Just remember that your comments are public!)

Get in Touch

If you have a problem with your account or need personalized help, you can contact us by phone, email, or through Facebook or Twitter. We’d love to hear from you directly.

Use Our Recent Updates

We’ve made a lot of changes to our website and smartphone apps to improve your customer experience. Take a look at the recent updates we’ve made based on your feedback.

  • MyTime Deposit® for iPod Touch and iPad

    We are proud to announce that MyTime Deposit is now available for iPad® 3 and 4 and 5th generation iPod® Touch, in addition to iPhone and Android smartphones!

  • Online Ratings and Reviews

    Now you can rate and review your bank account, loan, or credit card and read others’ reviews! If you have an account with us, write a review here (just remember that your comments are public!) or select any of our products to read reviews.

  • Mortgage Self-Service Options

    Are you crunched for time and looking for a hassle-free way to make your mortgage payment? Look no further! State Farm Bank now offers several user-friendly enhancements, such as the ability to make your mortgage payments online, as well as view detailed mortgage loan information, such as payment history, escrow information, statement copies, and email alerts. Simply click on your mortgage loan listed on your “Welcome” page to access these new features. Online banking has never been easier!

    State Farm Bank Member FDIC and Equal Housing Lender
    NMLS ID #139716

  • Mobile Funds Transfer

    Mobile Funds Transfer is an easy, quick, and convenient way to transfer money between your State Farm Bank® deposit accounts.

    Customers now have the ability to transfer funds via State Farm’s mobile website by accessing m.statefarm.com or by using Pocket Agent® for Android™ or iPhone®. Customers with at least two Internet-enabled deposit accounts can use a mobile device to transfer funds from one internal eligible State Farm Bank account to another. Experience mobile banking at its best!

    iPhone is a registered trademark of Apple, Inc.
    Android is a registered trademark of Google, Inc.
    State Farm Bank, Member FDIC

  • Online Chat

    Are you looking for real-time help with opening a deposit account? State Farm Bank® now offers online Chat during the online application process for select deposit products.

    Chat can be initiated from most of the deposit account application screens and a customer does not need to be signed into their account in order to use the Chat functionality.

Related Links

Online Bank Demo