Customers Receive Falsified Emails from State Farm Bank®

 

On April 2, 2012 - State Farm Bank® customers and non-customers reported receiving a falsified email from State Farm Bank. The email usually contained the subject line “State Farm Bank® Online Banking Alert”. The body of the email stated during recent account maintenance and verification procedures, an error was detected in the recipient's billing information. The email prompts the recipient to click on a link and verify online account information.

This is a common phishing attempt and is tailored to indicate it is from various financial institutions.
As a reminder, please do not disclose any personal information if requested via an unsolicited phone call or e-mail. Some examples of personal information include:

  • State Farm Bank account number(s)
  • Credit card number(s)
  • Personal Identification Number(s) (PIN)
  • Password(s)
  • Social Security Number

From: "State Farm Bank"<securityalert@statefarm.com>
Date: Mon, 2 Apr 2012 16:06:17 +0100
Subject: State Farm Bank® Online Banking Alert

Description: http://cache1.cv47.net/wpm/208/portal/host_1463/SF_Bank_Email_Header.png

                        State Farm Bank® Online Banking Alert

Dear Customer,

During our regularly scheduled account maintenance and verification procedures, we have detected a slight error in your billing information.

This might be due to either of the following reasons:

1. A recent change in your personal information ( i.e. change of address).
2. Submitting invalid information during the initial sign up process.
3. An inability to accurately verify your selected option of payment due to an internal error within our processors.

To regain access, you must logon to your account and to confirm Your Account Details within 24 hours.

Please visit State Farm Bank and update your account.

If your account information is not updated within 48 hours then your ability to access your account will become restricted.

Thank you.
We apologize for any inconvenience.

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Copyright 2012, State Farm Mutual Automobile Insurance Company. Home Office, Bloomington, Illinois

 

If you receive such emails or notifications that are questionable, please report them to your State Farm Agent or contact State Farm Bank® at 1-877-SF4-BANK (1-877-734-2265).

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