Customers Received Falsified Letter from State Farm Bank

Details

On October 12, 2011, State Farm Bank® customers and non-customers reported receiving a falsified email from State Farm Bank. The email usually contained the subject line “Online Banking Notifications”. The body of the email stated during recent account maintenance and verification procedures, an error was detected in the recipient's account. The email prompts the recipient to click on a link and verify online account information.

This is a common phishing attempt and is tailored to indicate it is from various financial institutions.

As a reminder, please do not disclose any personal information if requested via an unsolicited phone call or e-mail. Some examples of personal information include:

State Farm Bank account number(s)
Credit card number(s)
Personal Identification Number(s) (PIN)
Password(s)
Social Security Number

Examples of the email scam you may receive:

From: “State Farm Bank”
Date: Sat, Oct 29, 2011 01:38 PM
Subject: Security Online Banking Alert
To:

State Farm Bank® Online Banking Alert

Dear Customer,

Due to concerns, for the safety and integrity of the State Farm Bank® we have issued this warning message.

It has come to our attention that your State Farm Bank® account information needs to be updated as part of our continuing commitment to protect your account and to reducer the instance of fraud on our website. If you could please take 5-7 minutes out of your online banking experience and update your personal records you will not run into any future problems with the online service.

Please click here to login: State Farm Bank Online

This is required for us to continue to offer you a safe and risk free environment. However, failure to do so may result in temporary account suspension. Please understand that this a security measure intended to help protect you and your account. We apologize for any inconvenience.

Thanks for your co-operation.

Accounts Management As outlined in our User Agreement, State Farm Bank® will periodically send you information about site changes and enhancements.

From: State Farm Bank [mailto:onlinealert@statefarm.com]
Sent: Wednesday, November 02, 2011 2:47 AM
Subject: State Farm Online Notice

Dear State Farm Customer,
We noticed invalid login attempt into your account online from an unknown IP address. "87.248.110.144".
Due to this, we have temporarily suspended your account.
We need you to update your account information for your online banking to be re-activated please update your billing information today by clicking here www.onlilne2.statefarm.com/SSOLogin-Web/pages. After a few clicks, just certify the information you entered is correct so your account would be reactivated.
Sincerely,
State Farm Bank Service Team
P.S. The link in this message will expire within 24 Hours. You have to update your payment information.

State Farm Bank

Our Valued Customer,

We have recently discovered that different computer have logged into your online Banking account
and multiple failure in security question and answer during the log-on. We now need you to re-confirm
your online Banking Identity.

If this is not completed by 24th October, 2011. We will be forced to suspend your account indefinitely,
as it may have been used for fraudulent purposes.

Click here to Verify MyAccounts

Thank you for your understanding as we work together to protect your account.

State Farm Online
Member FDIC

alert-image

If you receive such emails or notifications that are questionable, please report them to your State Farm Agent or contact State Farm Bank® at 1-877-SF4-BANK (1-877-734-2265).

State Farm Bank^®

Customers Received Falsified Letter from State Farm Bank

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