Accessing Your Account

Use our automated banking system with speech recognition technology and securely bank with easy voice commands.

Easy Setup

When your call is connected say, “Access my account.” The automated phone banking system will guide you through the simple one-time enrollment process.

You'll be asked to provide the following information so we can verify your identity:

• Your account type, such as loan, checking, savings, or CD
• Your account number
• Your PIN

Once your identity has been verified, the system will establish your voiceprint1:

• You will be asked to speak the digits one through nine three separate times.
• You will need to provide a date (month and day) that is easy for you to remember, but not your birthday.
• Finally, you will record a hint to help remind you of the date provided.

When you call to enroll, the system will walk you through this simple process in order to establish your voiceprint. During each subsequent call you make to State Farm Bank, we will simply verify your identity with your voiceprint and you'll be ready to go.

Checking, Savings, and Loan Accounts

Call 1-877-SF4-BANK (1-877-734-2265), and simply by speaking you can:

• Get your account balances
• Get your account activity
• Get year-to-date and prior year interest
• Place a stop payment on a check
• Get your loan payment information
• Make a loan payment
• Transfer funds from a State Farm Bank deposit account to your vehicle or home equity loan account
• Get your loan payoff information
• Change your ATM/CheckCard PIN
• Speak to a representative

Credit Cards

Call 1-877-SF4-VISA (1-877-734-8472), and simply by speaking you can:

• Get your current balance
• Get your last payment date and amount
• Get your next payment due date and amount
• Get your State Farm Dollars® balance
• Redeem your State Farm Dollars
• Make a payment
• Get your annual percent rate for purchases and cash advances
• Get your account activity
• Get your amount available for purchases
• Get your credit limit
• Speak to a representative