The following common account tasks can help you take the action you need for your bank products.

  • Vehicle Loan Payment Options

    State Farm Bank® offers the following options to initiate payments on a Vehicle Loan:

    • Automatic payment. No fee. This form must be completed to facilitate recurring automatic payments from a State Farm Bank account or recurring ACH (Automated Clearing House) payments from an account held at another financial institution.
      • Note: If you wish to stop an automatic payment, your request must be received at least 10 business days prior to your scheduled monthly due date in order to be effective.
    • JPI (Just Pay It) Online. No fee. Pay by checking, savings, or Money Market Account from any financial institution.
    • Phone Payment via IVR (Interactive Voice Response): 877-SF4-BANK (877-734-2265)
      • No fee if paying from a State Farm Bank account.
      • $10 fee applies when paying from a non-State Farm Bank account.
    • Representative-assisted phone payments: 877-SF4-BANK (877-734-2265)
      • No fee if paying from a State Farm Bank account.
      • $15 fee applies when paying from a non-State Farm Bank account.
    • One-time online transfer from a State Farm Bank deposit account to the Vehicle Loan account: No fee.
    • One-time online transfer from a State Farm Bank Home Equity Line of Credit (HELOC) account to the Vehicle Loan account: No fee.
    • Payment through Western Union: Fees may be assessed by Western Union.
    • Moneygram: Fees may be assessed by Moneygram.
    • Wire transfer: Fees may be assessed by originating financial institution.
    • U.S. Postal Mail: No fee.
    • State Farm Dollars®: No fee.
  • Vehicle Loan Payments – Additional Details

    State Farm Bank allows you to make prepayments of principal on your vehicle loan any time before maturity. If the loan is prepaid in full within the first 12 months of the date of the note, you will be required to pay a pre-payment penalty.

    Prepayments of principal and overpayments will be applied first to any outstanding late fees, then to principal of the next payment installment and will reduce or satisfy the next scheduled payment due. If your monthly payment is being made via recurring ACH or Auto-Pay, this may prevent or reduce the amount of your next automatic payment.

    Conveniently make a principal only payment on your vehicle loan by instantly transferring funds from another State Farm Bank account. If you prefer to make a prepayment of principal without affecting your next scheduled payment due, please mail a check or money order, along with your account number and any specific instructions to:

    State Farm Bank
    Attn: Loan Services
    P.O. Box 5961
    Madison, WI 53705-0961

    Please note, interest will accrue on the unpaid principal balance regardless of whether payments are applied to the next payment due or to the last installment.

    State Farm Bank® cannot guarantee that a postdated check will be honored for the date indicated. All checks received are processed the same day they are received. A $25 NSF fee will be applied to the loan for all returned payment items.

  • Stop Payment On A Check

    To ensure immediate action, please call State Farm Bank at
    | 1-877-SF4-BANK
    (1-877-734-2265).

    We’ll begin processing the stop payment at the time of the call; if the check has already cleared or is in the process of clearing, the stop payment may not take effect prior to payment.

    State Farm Bank representatives will be available to assist you:
    Monday – Friday: 6 a.m. – 11 p.m. Central Time
    Saturday, Sunday, holidays: 8 a.m. – 8 p.m. Central Time
  • Pay Bills Online

    Here are the steps:

    1. Access your account information online.
    2. Create a list of payees.
    3. Enter the following next to the payee you wish to pay:
      • Dollar amount of the payment.
      • Date the payment should be sent.
    4. Click "Pay" next to the payee and you’re finished!

    Note: When scheduling a bill pay payment on the "Make Payments" screen, you will select the payment "send on" date. This screen also has a "smart calendar" to the right of each payee that, when selected, will display the possible send on dates and corresponding "deliver by" dates for that specific payee. Electronic payments will be delivered within 2 business days of the send on date. Check payments will be delivered within 5 business days of the send on date.

    Overdraft protection is available with a State Farm Bank Savings, Money Market Savings, or State Farm® Visa® Credit Card. For more information, see our bill pay disclosures page.

    Contact State Farm Bank for other bill payment options.

  • Order Checks Or Deposit Slips

    For checking accounts

    1. Log in to your My Accounts page.
    2. Click on your bank account number. This will take you to the account activity for the account selected.
    3. Click on the Customer Service tab and select Order Checks.
    4. Select the account number that you would like to order checks for and click Continue.

    Please contact State Farm Bank at 1-877-SF4-BANK (1-877-734-2265)
    if you would like to order:

    • Deposit slips for your savings account.
    • Checks for your home equity line of credit account.
  • Make A Deposit

    There are several easy ways to deposit money into your State Farm Bank account:

    Direct Deposit

    • Payroll deposit: Request the necessary form(s) from your employer or use our convenient Authorization Agreement for Direct Deposit.
    • Social security, supplemental security income (SSI), or other government benefit (non-payroll) payments: Go to www.godirect.org for easy and convenient sign-up.

    Smart Phone, iPod, or iPad

    Making a MyTime Deposit® to your State Farm Bank account using a smartphone, iPod, or iPad is as easy as point-and-shoot. Just endorse the check, enter the amount, and take its picture. Learn More

    Home or Office Scanner

    With MyTime Deposit, you can make a deposit from the comfort of your home or office using a personal scanning device. Learn More

    U.S. Mail

    Send checks via U.S. Mail to our regular or overnight address.

    1. Note: Do not send cash.
    2. Include a deposit slip and/or your account number. In return, you will receive a receipt and another postage paid envelope.
    3. To expedite your mail-in deposit, include a preprinted deposit slip with your deposit. If you have depleted your supply of deposit slips, you can order additional deposit slips at no charge.
    4. If you are opening a new deposit account, make your check, money order, or Cashier’s Check payable to yourself. On the back of the deposit item, please write “For Deposit Only, State Farm Bank.” Below that, endorse the deposit item with your signature.
    5. If you are depositing money into an existing State Farm Bank deposit account, all money orders and checks should be made payable to yourself and endorsed on the back with “For Deposit Only, State Farm Bank,” your account number, and your signature.

    Telephone

    Customers can move funds between State Farm Bank accounts and external bank accounts by calling 1-877-SF4-BANK (1-877-734-2265).

    Internet

    ATM Deposits

    Deposits can be made at ATMs owned by State Farm Bank or at full-service ATMs that participate in deposit sharing and display the NYCE®, STAR®, or PULSE® logos.

    Deposit sharing is when banks allow customers from other banks to make deposits at their ATMs. The actual availability of this function is determined by the institution that owns/operates the ATM.

    Withdrawals, transfers, and balance inquiries can be made at ATMs that display the NYCE, Visa/PLUS, PULSE, or STAR logos.

    Find An ATM Near You

    Federal Express® Deposit Envelopes

    State Farm Bank offers customers the benefit of free overnight delivery for opening deposits or subsequent deposits of $100 or more by using a prepaid shipping label from FedEx.

    Learn How

    Electronic Account Funding

    Customers can open and fund checking, interest checking, savings, Money Market Savings, and Certificates of Deposit (CDs) accounts online.

    Health Savings Accounts, Individual Retirement Account, CDs or Money Market Savings, and Education Savings Account CDs can be opened by contacting your agent or by calling State Farm Bank at 1-877-SF4-BANK (1-877-734-2265).

    To electronically fund an account opened online, customers must provide the funding account’s:

    • Type (checking or savings).
    • Routing number
    • Account number

    To electronically fund an account opened through an agent or a call center, customers must provide:

    • The required Preauthorized Transfer Deposit Funding Form, which can be acquired from an agent
    • The State Farm Bank routing number (071174431)
    • A copy of the driver’s license
    • A voided copy of a check from the external checking or money market account that will be debited to fund the State Farm Bank account2
    • 2If an external savings account is debited to fund a State Farm Bank account, customers do not need to provide a copy of the deposit ticket. Indicate “Savings” on the Preauthorized Transfer Deposit Funding Form

    Wire Transfers

    State Farm Bank can initiate and receive wire transfers. To send a wire transfer to your State Farm Bank account, you will first need to contact the sending bank. Please note that most banks charge for this service. The State Farm Bank ABA routing number is 071174431.

    Contact State Farm Bank or call the Bank toll-free at 1-877-SF4-BANK (1-877-734-2265) to wire transfers from your State Farm Bank account.

  • Report A Lost Or Stolen Card

    If a CheckCard or ATM card is lost or stolen, call us immediately at 1-877-SF4-BANK (1-877-734-2265).

    If your Credit Card is lost or stolen, call us immediately at 1-877-SF4-VISA (1-877-734-8472).

    If calling to report a lost or stolen card while outside the United States:

    • Credit cards: call collect (706) 644-0852.
    • CheckCard/ATM card: call collect (309) 994-6170.

    Once you report your card lost or stolen we will:

    • Close your account.
    • Open a new account for you.
    • Send new card(s) to you and all other persons listed on your account within 7 to10 business days.
    • If you need a new Credit Card immediately, we can send one the following business day if you call us before 3:00 p.m. EST or within two days if you call after 3:00 p.m. EST. A fee will be included for rush delivery.

    Unauthorized Transactions

    Visa CheckCard

    If your lost or stolen Visa CheckCard is used at a Visa merchant, you will not be held liable as long you report the fraud in a timely manner as detailed in the Disclosures and Customer Agreements. If you determine a charge has been fraudulently made, you will need to dispute the charge (see below).

    If your lost or stolen Visa CheckCard is used at a non-Visa merchant, you will not be liable for unauthorized transactions if you notify State Farm Bank within two business days of discovering your card is missing. The maximum liability you may incur is $500.

    Visa Credit Card

    If your Visa credit card is lost or stolen, notify State Farm Bank immediately. You may be liable for unauthorized use of your card if your gross negligence results in unauthorized use. You will not be liable for unauthorized use that occurs if you notify us of the loss, theft, or possible unauthorized use by calling us at 1-877-734-2265, or writing to State Farm Bank, P.O. Box 84062, Columbus, Georgia 31908-4062. The maximum liability for unauthorized use you may incur will not exceed $50.

  • Dispute A Charge

    To dispute a charge on your account statement for a State Farm Visa Credit Card, CheckCard, or ATM Card, please call 1-877-SF4-BANK (1-877-734-2265).

    We’ll need the following information to process your dispute:

    • Account number associated with the dispute.
    • Amount of the dispute.
    • Description of the dispute.
    • Transaction date of the dispute (must be less than 60 days from the statement date the charge appears).
    • Reason you wish to dispute the transaction (e.g., merchandise was never received or returned with no credit).

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