Become an Employee

Supporting our agents.

This page is about our Agency Department. If you’d like to know more about becoming a State Farm agent, please visit Become an Agent.

The Agency Department works to help meet the needs of our customers by supporting State Farm agents and their leaders in the field. State Farm agents are independent contractors who work every day to meet the needs of millions of State Farm customers across North America. As the face of State Farm in local communities, our agent force is at the center of what we do.

And what we do includes whatever it takes to provide tools and technology for 17,000-plus State Farm agents, from day-to-day operations to planning conferences, conventions, and special events. Some of our business areas include:

• Communications
• Planning and producing a variety of communications to inform and motivate State Farm agents and field leaders.
• Market research
• Quantifying customer growth opportunities and preferences through ongoing research, testing, analysis, design, and modification of marketing.
• Marketing support
• Developing creative tools and messages across a variety of media to help drive new and existing customers to agents.
• Recruiting
• Identifying, selecting, licensing, and training new State Farm Independent Contractor Agents.
• Rewards
• Developing and supporting compensation and awards programs for agents and State Farm associates.
• Sales support
• Helping agents identify customer needs and appropriate products to meet them.
• Technology
• Helping agents exceed customer expectations with processes, tools, and technology-driven solutions.