Development
Mentoring and Employee Resource Groups
While a great deal of development occurs on the job, State Farm also recognizes the value of learning through experience and
relationships with others. We support this idea through our formal Mentoring Program and approved Employee Resource Groups
(ERGs).
Mentoring provides opportunities for employees to reach their full potential – learn new skills, build their personal effectiveness,
and understand our business – through relationships built on trust and respect. Mentoring relationships are beneficial to all parties
involved – the person being mentored, or the “mentee,” the person providing the mentoring, or the “mentor,” and State Farm as well.
Benefits to Mentee
- Develop professionally
- Build informal networks
- Learn strategies to address problems typically learned by trial and error
- Obtain objective feedback on skills and abilities from someone other than your supervisor
- Contribute to our Company through unique talents and perspectives
Benefits to Mentor
- Demonstrate ability to recognize and develop talent
- Obtain new perspectives on our organization
- Broaden professional network
- Gain personal satisfaction from helping others
- Learn new skills
Benefits to State Farm
- Enhance recruitment efforts
- Facilitate leadership and professional development for associates
- Retain a diverse workforce
- Foster commitment to the organization through:
- Added awareness of individual strengths
- Shared organizational values
- Develop and market new business
- Increase productivity
Within a mentoring relationship, the mentee has the opportunity to ask questions, seek knowledge, and obtain feedback from
someone they trust and respect other than their supervisor. Mentors share knowledge gained from experience, such as lessons
learned, ways to be more effective, or how to overcome obstacles. Our Company benefits from the growth and development of
both employees!
Many employees naturally form informal mentoring relationships throughout their career, whether they actually identify this interaction
as mentoring or not. In addition to these valuable relationships, State Farm offers a formal mentoring program which matches employee
mentors and mentees based on the skills each is looking to develop and/or share with others. Although the program is based on a
formal match, the mentor and mentee develop their own plan for how to best proceed once they have been paired.
Those in successful mentoring relationships usually develop specific goals and follow an action plan. Some mentoring relationships
are short, based on a single, specific goal. Others may last longer. It’s really up to the employees – both the mentor and the mentee –
to determine the appropriate duration for them.
Employee Resource Groups (ERG) provide yet another opportunity for employees to network, mentor, and develop one another
professionally. ERGs are independent, voluntary, non-profit groups of employees formed around a recognized demographic
segment such as gender, generation, sexual orientation, and race/ethnicity, or common social identities such as “parents” or
“military.”
ERGs must also have a stated business purpose – a purpose intended to help State Farm meet its 3-Year Goals and
10-Year Customer-Focused Aspirations. Groups have the flexibility to tailor their business plans to meet the unique
needs of their respective zone or operations center. Participating in an ERG, though completely voluntary, provides
employees the opportunity to:
- Build professional networks
- Gain exposure to other departments
- Develop skills and knowledge
- Contribute directly to the success of the organization outside of regular job duties
Mentoring and ERGs are just two examples of the opportunities State Farm employees have to learn from one another. Your work
group, supervisor, and management team will also prove helpful in your development. Throughout your career at State Farm, you
will, no doubt, develop a valuable network of peers, friends, trusted advisors, and professional resources to help you learn and grow
to your full potential.
Mentoring and ERGs at State Farm … just a small part of your Total Rewards package and one more reason State Farm is a great place to work!