The auto claims process made simple
Contact your State Farm Agent or visit the State Farm Claims Office Locator to report your claim in order to start the process. Once you have reported your claim, a claim associate will contact you as soon as possible.
Important things to remember during the claims process:
- Take reasonable steps to protect your vehicle from further damage.
- Make sure to tell us where your vehicle is located.
- Review your policy for specific coverage information.
Claims against you
Should any party allege that the accident was your fault, contact your agent or claim representative. State Farm Insurance will conduct an investigation to assess those allegations.
Subject to the terms and conditions of your policy, State Farm Insurance will pay those claims that you are legally liable to honor.
Injuries to you or other parties to the accident
If you or your passengers are injured in an accident in your vehicle and you have applicable medical payments coverage or personal injury protection coverage, your injury-related bills will be paid in accordance with your coverage, subject to the terms and conditions of your policy.
Auto Liability Coverage may protect you in the event that you damage someone else's property or cause injury to others.
Settlement
We will pay to repair, replace or the agreed upon actual cash value of your property subject to the terms and conditions of your policy. Check with your agent or claim representative for complete details.
We may be required to protect your lien holder as to amounts due them. The claim payment may include the name of your lien holder. Be sure to ask your lien holder about their procedure for endorsing your claim payment.
This web site contains only a general description of coverage, and is not a policy contract. COVERAGE UNDER ANY STATE FARM® PRODUCT IS SUBJECT TO TERMS, CONDITIONS AND EXCLUSIONS IN THE ACTUAL POLICY.
New Jersey Personal Injury Protection (PIP) forms
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