Response & Recovery

State Farm® is committed to helping you in your greatest time of need. Today's State Farm Catastrophe Team, a dedicated, mobile workforce is specially trained to handle catastrophe claims and is prepared to go anywhere in the country within hours of being notified.

The team is fully equipped to respond to our customers' claim needs even in the face of environmental challenges. The team members are equipped with cell phones, wireless laptops, and GPS devices to enable them to communicate and navigate effectively in damaged areas. They also have the advantage of a fleet of mobile claim handling facilities, ranging from a large van to a 53-foot customized semi-trailer.

Do you need to report your damage?

Do you know what to do after a disaster?

Do you know how to clean up safely after a storm?

Are you wondering how the catastrophe claim process works?

Federal Alliance for Safe Homes (FLASH) — FLASH is one of the fastest growing disaster preparedness organizations in the nation. Through this relationship, State Farm provides safety education to homebuilders, inspectors, architects and engineers about the need for safer, better built homes.

American Red Cross (ARC) — Since World War II, State Farm has helped the ARC prevent and prepare for calamities through national initiatives.

The Federal Emergency Management Agency (FEMA) offers emergency locator systems and general assistance programs for emergency events.

Want to hear from the State Farm Catastrophe Team?