Start a claim or track your claim. It’s easy.
How can we help you?
Before you start, you’ll need:
- Date and time of incident
- Vehicles involved
- Description of the incident
- Description of damages
- Location of incident
Prefer to call? We’re here to help: 800-SF-CLAIM800-SF-CLAIM
- Date and time of incident
- Vehicles involved
- Description of damages
- Contact number
- Home ZIP code
Prefer to call? We’re here to help: 888-624-4410888-624-4410
- Date and time of incident
- Property involved
- Location of incident
- Policyholder’s contact information
- Cause of damage
- Injury details (if any)
Prefer to call? We’re here to help: 800-SF-CLAIM800-SF-CLAIM
- Insured person's name, DOB, and state of residence
- Policy number (if known)
- Date and cause of death
- Name, contact information
- Date and time of the incident
Prefer to call? We’re here to help: 800-SF-CLAIM800-SF-CLAIM
- Insured person’s name and contact information
- Date, location, and cause of loss
- Business name
- Description of the incident and damages
- Policy number (if known)
Call 800-SF-CLAIM800-SF-CLAIM, or contact your agent.
Log in to track your claim.
Was anyone injured, or were more than two vehicles involved?
We can best assist you with a phone call.
Please call 800-SF-CLAIM (800-732-5246).800-SF-CLAIM (800-732-5246).
We're available 24 hours a day, 7 days a week.
Understand the Auto + Motorcycle Claims Process
File Your Claim
Start your claim online, or with the State Farm® mobile app. You can also file your claim by calling 800-SF-CLAIM (800-732-5246) 24/7, or contact your agent, if you prefer.
We’ll Review It
State Farm will review the details of your claim, determine if the incident is covered, and assess the loss or damage. We’ll be in touch if we need additional information, to explain your coverages, or discuss next steps.
Estimates + Repairs
We’ll provide you with estimate and repair options so you can make an informed decision.
Payments
Payments are based on the terms of your policy. State Farm may pay the repairer directly, send payments to your bank account, or send them to you by mail.
This is the process for a typical Auto + Motorcycle claim. The process we apply to your claim may differ based on your policy details, the incident in question, and other, relevant factors.
To learn about the claims process for Home + Personal Property, Health + Life, and other kinds of claims, visit Claims Help.
Understand the Auto + Motorcycle Claims Process
File Your Claim
Start your claim online, or with the State Farm® mobile app. You can also file your claim by calling 800-SF-CLAIM (800-732-5246) 24/7, or contact your agent, if you prefer.
We’ll Review It
State Farm will review the details of your claim, determine if the incident is covered, and assess the loss or damage. We’ll be in touch if we need additional information, to explain your coverages, or discuss next steps.
Estimates + Repairs
We’ll provide you with estimate and repair options so you can make an informed decision.
Payments
Payments are based on the terms of your policy. State Farm may pay the repairer directly, send payments to your bank account, or send them to you by mail.
This is the process for a typical Auto + Motorcycle claim. The process we apply to your claim may differ based on your policy details, the incident in question, and other, relevant factors.
To learn about the claims process for Home + Personal Property, Health + Life, and other kinds of claims, visit Claims Help.
ROADSIDE ASSISTANCE
Towing and labor services when your vehicle is disabled.
- Tow
- Locksmith
- Gas or Oil Delivery
- Jumpstart
- Tire Change
- Other
Learn About Other Kinds of Claims
