FAQs

Online Billing and Payments

How Do I Sign Up?

Complete the registration process for online policy access. You will be able to access information for all of your policies and accounts within 48 hours.

Once you have registered, you will be able to view your current insurance bills, submit electronic payments, view bill and payment history, choose to receive emails when your bills are ready for viewing, and elect to stop paper bill delivery for SFPP account(s); all in one convenient location.

Information about Duplicate Payments

Two or more payments made on the same insurance policy or State Farm Payment Plan (SFPP) account, for the same dollar amount, and processed on the same business day are treated as duplicate payments. In order to minimize the impact to you, State Farm handles duplicate payments as follows:

  • Only one (1) payment will be processed if multiple payments are made using the same bank account and submitted within 15 minutes of each other.
  • All payments will be processed if different bank accounts and/or credit cards are used for each payment.
  • All payments will be processed if one or more credit cards are used. If only one credit card is used and the payments were submitted within the same calendar day, you will be contacted by email and given instructions on how to receive a refund if a duplicate payment was not intended.

Browser Security

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