FAQs

OnStar® FAQs

State Farm® provides you with answers, when and where you need them.

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If I have a vehicle equipped with OnStar but do not have an active subscription that includes OnStar Vehicle Diagnostics, can I still enroll in the Drive Safe & Save™ — OnStar Option savings program?

Yes, as long as you plan to activate your OnStar subscription and enroll in OnStar Vehicle Diagnostics. State Farm® will request odometer information from OnStar approximately 30 days after you sign up for Drive Safe & Save. If we are unable to obtain odometer readings at that point, your State Farm agent will contact you. If you do not activate your OnStar subscription, we will remove the initial participation savings back to the effective date it was added.

Not Familiar with Vehicle Communication Service?

Communication services from providers like OnStar®, SYNC® or In-Drive® use technology that can help you be a safer and smarter driver. They offer a host of benefits that may include everything from GPS to emergency dispatch, vehicle diagnostics and more.

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