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For California Consumer Privacy Act information, click here.
We value your privacy.
This Notice describes how we protect, collect, use, and share customer information. Customer information means all nonpublic information related to an identified individual, which is sometimes called personally identifiable information. Customer information does not include anonymized data or de-identified data, which do not identify an individual.
We maintain physical, electronic, and procedural safeguards to protect customer information and to comply with federal and state laws. In addition, we review our policies and practices, monitor our computer networks, and test the strength of our security.
We retain customer information for legal, auditing, regulatory, and business purposes.
We collect customer information in different ways. For example, we gather information from:
We share customer information, including information about our transactions with you (such as payments) and experiences with you (such as an auto claim), within our State Farm family of companies and with State Farm agents to help meet your product and service needs. We share customer information inside or outside our family of companies:
We share customer information within our State Farm family of companies so, for example, we do not have to ask you for the same information again. If you prefer to limit sharing information such as your driving record, claim history with other companies, and credit information, call your State Farm agent or 800-865-6035. Please note, your choice:
If you are an existing customer and have already told us your customer information sharing preference, no action is needed unless you want to change your preference.
Residents of Vermont: State Farm will not share certain customer information across our State Farm family of companies unless authorized by you. This does not limit State Farm from sharing information about your transactions with us (such as your payment history) or your experience with us (such as your claim history) as permitted by law.
This Notice applies to the companies, except as noted below*, that make up the State Farm family that independently provide insurance and financial services and various types of support to those insurance and financial services providers. The State Farm family of companies includes, but is not limited to, the companies listed below. This list is subject to change.
State Farm Mutual Automobile Insurance Company
State Farm Fire and Casualty Company
State Farm General Insurance Company
State Farm Indemnity Company
State Farm Guaranty Insurance Company
Dover Bay Specialty Insurance Company
State Farm Florida Insurance Company
State Farm County Mutual Insurance Company of Texas
State Farm Lloyds
State Farm Life Insurance Company
State Farm Life and Accident Assurance Company
State Farm Bank, FSB
Plaza One Realty Co.
State Farm International Services
State Farm Investment Management Corp.
State Farm VP Management Corp.
State Farm Associates’ Funds Trust
Insurance Placement Services, Inc.
State Farm Realty Mortgage, LLC.
*This Notice does not apply to HiRoad Assurance Company or BlueOwl LLC which have their own privacy notices.
*This Notice also does not apply to Go Right, LLC or any of the products or services offered by it.
In addition to the information collection and sharing practices described above, State Farm website properties and mobile applications may use common tracking technologies like browser cookies, “Local Shared Objects” (such as “Flash” cookies), analytical tools, device IDs, or other technologies. We also collect certain technical information about the device you use to access our site or services, such as user-agent, time stamp, hardware type, language and time zone settings, IP address, OS type and version, and installed fonts. Our mobile and social media applications will contain a statement describing what information is collected from your use of that particular application. Currently, we do not support the necessary technology to respond to Web browser "do not track" signals or other, comparable mechanisms. Learn more about our ads and tracking activities.
Last updated 01/2020