Help protect your family from electrical fires for free

Electrical fires make up approximately 13% of all home fires, take hundreds of lives each year and amount to nearly $1.3 billion in annual home damage. Following a successful two-year pilot with employees and agents, State Farm is working with Whisker Labs to offer a Ting sensor to qualified policyholders in Arizona, California and Texas.

What is Ting?

Ting monitors the electrical network of a home using a smart plug-in sensor to help detect hazards, so they can be fixed before they have a chance to ignite a fire. The main precursors to electrical fires, micro-arcs and sparks that develop, happen in faulty wires, loose connections and faulty appliances or devices. These signs usually develop over weeks and months, so Ting is designed to provide you with advanced warnings to address these hazards prior to the hazard starting an electrical fire.^{footnote [1]} Check out this video on how Ting works.

Ting may also help detect electrical faults in the utility grid that could damage your home and potentially trigger wildfires.^{footnote [2]}

Who can receive a Ting?

Eligible policyholders in Arizona, California and Texas will receive an email from their State Farm agent or through other forms of marketing.

To be eligible for a Ting device, participants^{footnote [3]} must have an active State Farm homeowners non-tenant insurance policy, be willing to share their data across State Farm companies, as well as have a smart phone and dedicated outlet for the sensor with Wi-Fi coverage in the home.

If the above criteria are met, participants will receive at no cost:

• Easy to install Ting sensor with monitoring service and mobile app access to real-time home electrical data and notifications
• State Farm will pay the annual service fee to provide continual monitoring for three years
• $1,000 credit toward remediation of electrical fire hazards (provided by Whisker Labs and subject to their terms and conditions)

As the program expands, check back here for additional details for how you can receive a Ting.

What are customers saying about Ting?

View customer stories to hear first-hand experiences and feedback.

Still have questions?

For questions about the program and eligibility, contact the State Farm Ting Support Team.

^{return to reference[1]} Ting helps detect electrical fires but will not detect or prevent fires started by other means, such as most kitchen fires, battery fires, fires caused by smoking, or fires caused by candles.
^{return to reference[2]} Ting does not detect all events that potentially trigger wildfires.
^{return to reference[3]} The current program is limited to policyholders in Arizona, California, and Texas.