- Insurance: Auto, Home, Life & More
- Mutual Funds: Save, Invest
& Plan
-
- Start Planning
- General Investing
- Education Savings
- Retirement Accounts
- Small Business Plans
- Rollovers & Transfers
- Fund Information
- Life Path® Funds
- Stock & Index Funds
- Bond & Money Market Funds
- Fund Performance
- Fund Prices
- Fund Selection Tool
- Quick Links
- Open an Account
- Manage Your Account
- Investing Resources
- Account Help
- Find an Agent
- Contact Us
-
- State Farm BankÆ Full Service Financial
On-Star - Frequently Asked Questions & Answers
If I have a vehicle equipped with OnStar® but do not have an active subscription that includes OnStar Vehicle Diagnostics, can I still enroll in the Drive Safe & SaveTM – OnStar Option savings program?
Yes, as long as you plan to activate your OnStar subscription and enroll in OnStar Vehicle Diagnostics. State Farm® will request odometer information from OnStar approximately 30 days after you sign up for Drive Safe & Save. If we are unable to obtain odometer readings at that point, your State Farm agent will contact you. If you do not activate your OnStar subscription, we will remove the initial participation savings back to the effective date it was added.
When activating OnStar or enrolling my vehicle in the OnStar Vehicle Diagnostics program, whom should I contact with questions?
The best way to answer your questions about OnStar service is to either press the blue OnStar button in your car to talk to a representative; call 1.888.4.ONSTAR (466.7827); or visit onstar.com
Does OnStar share my current mileage from the day I sign up, or do they forward historical mileage as well?
State Farm will request up to the six most recent historical odometer readings on your car but will not use any odometer readings that occurred prior to the date you purchased the car.
Is the Drive Safe & Save premium adjustment recalculated often?
Your premium adjustment for the Drive Safe & Save savings program will be recalculated with each policy renewal.
Will my OnStar subscription costs be covered by the savings I receive for participating in Drive Safe & Save?
It’s possible that a person may save enough to cover the cost of OnStar, many will not. OnStar has many benefits and this program allows OnStar customers to save money on their insurance in addition to those benefits provided by OnStar.
If I am enrolled in Drive Safe & Save and no longer wish to participate in the program, can I choose to remove Drive Safe & Save from my policies?
Yes, you may discontinue your participation at any time. Contact your State Farm agent to discontinue your participation in Drive Safe & Save.
How is the Drive Safe & Save initial participation savings applied to a policy that is already in force? Will I receive a refund check when I sign up?
Your initial savings will be applied as of the effective date Drive Safe & Save is added to your policy.
- If your current policy term is paid in full, and the discount generates a credit of $10.00 of more, you will receive a refund check.
- If the savings generates a credit of less than $10.00, the credit will be applied to your next policy term.
- If there is a balance due for the current policy term, you will receive a revised balance due notice.
- If your policy is on the State Farm Payment Plan (SFPP), a credit will be applied to the SFPP account and the monthly payment will be adjusted accordingly.
Additional questions – contact a State Farm agent.
