CUSTOMER CARE

Need an Assist? Contact Us and We'll Lend a Hand

Like a good neighbor, State Farm is there®. Customer Care representatives are available, 24/7, to assist you with your questions.

Find an Agent

Claims
Call 800-STATE-FARM (800-782-8332), available 24/7
Visit the Claims Center.

Emergency Road Service
Call 877-627-5757, available 24/7
Visit the Claims Center — ERS.

Payments
Call 800-440-0998, available 24/7
Please have your key code from your most recent bill ready.
Review payment options.

General Inquiries

Frequently Asked Questions
Find answers to help you reach a new state of understanding.

Technical Difficulties?
For help accessing your online account or other technical issues, contact our technical support team, 24/7. Call 888.559.1922.

Hearing Impaired?
Dial 711 to connect to the Telecommunications Relay Service (TRS).

Customer Service Contact Forms

To save you time, we have created forms that we pre-fill with your information whenever we can or you may visit our Frequently Asked Questions.

Comments/Suggestions

Technical Questions

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State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710