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Insurance contacts
Claims
Emergency road service
Pay insurance
24/7 Phone line
Mailing address
State Farm Insurance Companies
Insurance Support Center – East
P.O. Box 588002
North Metro, GA 30029
Financial services
Mutual Fund Planning Service
Banking contact information and FAQs
Vehicle loan inquiries
Loan Services
855-204-8733 Option #2
M-F 6 a.m.-11 p.m. CT, Sat 8 a.m.-8 p.m. CT, Sun 8 a.m.-6 p.m. CT
Deposit account inquiries
(checking, savings, money market, CDs, IRAs, HSAs and BMAs)
Inquiries:
- Copies of account documents (statements, checks, tax forms, account forms, etc.)
- Account balances
- U.S. Bank online issues
- Apple Pay (Debit card)
- Other bank account inquiries
Checking, savings, money market, CDs, and IRAs (includes accounts closed prior to 10/9/2020)
(includes accounts closed prior to 10/9/2020)
U.S. Bank - 24/7
Consumer
Business
Health Savings Accounts (HSAs)
Account was open as of 7/30/2020 - HSA Bank
Account was closed on or before 7/30/2020 - State Farm
Go to statefarm.com/bankfaq
State Farm Benefit Management Account (BMA) Life Company ASC
M-F 8 a.m. - 4:15 p.m. CT
Home loan inquiries
Refer to the Notice of Servicing Transfer letter received in the mail. If the letter is unavailable, call:
M-F 7:30 a.m.-10 p.m. CT, Sat 7:30 a.m.-4 p.m. CT. Closed Sun
Home equity loans/Home equity line inquiries
Account closed or paid off as of 12/10/2020 - FIS
M-F 6 a.m.-11 p.m. CT, Sat 8 a.m.-8 p.m. CT, Sun 8 a.m.-6 p.m. CT
Account was open as of 12/11/2020 - Specialized Loan Services, LLC
M-F 7 a.m.-7 p.m. CT
Technical support regarding online/mobile issues
General inquiries
Comments or questions
Technical issues
Includes help accessing your account online.
Hearing or speech impaired?
Dial 711 or use a preferred Telecommunications Relay Service.
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Corporate headquarters
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
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