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File a claim, make a payment, or manage your account balance. Help is standing by.
Insurance contacts
Claims
Pay insurance
24/7 Phone line
Mailing address
State Farm Insurance
P.O. Box 588002
North Metro, GA 30029-8002
Questions about billing and payments on your auto policy?
We're here to guide you with personalized help.
Financial services
Vehicle loans
Loan Services
M–F 6 a.m.–11 p.m. CT
Sat 8 a.m.–8 p.m. CT
Sun 8 a.m.–6 p.m. CT
Credit cards
Personal loans
Deposit accounts
(Personal loans, checking, savings, money market, CDs, IRAs and ESAs)
Inquiries:
- Copies of account documents
- Payments or payoffs
- Online or mobile banking
- Account balances, updates, inquiries and issues
- Apple Pay (Debit card)
- Historical deposit account inquiries
(includes deposit accounts closed prior to 10/9/2020)
Consumer
Business
Sun–Sat 24/7
Consumer loans
Inquiries:
- Account inquiries
- Account updates
- Payments or payoff
- Online banking
- Report account issues
LightStream
M-F 8:30 a.m.–6 p.m. CT
Sat 11 a.m.–3 p.m. CT
Health Savings Accounts (HSAs)
HSA was in an open status on 7/30/2020 – HSA Bank
HSA was in a closed status before 7/30/2020 – State Farm
Go to statefarm.com/bankfaq
Supplementary Contracts
- Interest Method Contract (including former SF BMAs)
- Life Income Contract
- Flexible Payment Amount Contract
- Single Premium Immediate Annuity
- Fixed Years Contract
- Fixed Amounts Contract
Home loans
M–F 7:30 a.m.–10 p.m. CT
Sat 7:30 a.m.–4 p.m. CT.
Closed Sun
Home equity loans
Home equity lines
Account closed or paid off as of 12/10/2020 - FIS
M-F 6 a.m.–11 p.m. CT
Sat 8 a.m.–8 p.m. CT
Sun 8 a.m.-6 p.m. CT
Account was open as of 12/11/2020 - Specialized Loan Services, LLC
M–F 7 a.m.–7 p.m. CT
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Corporate headquarters
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
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