CUSTOMER CARE

Contact State Farm®. We're here to help.

File a claim, make a payment, or learn your account balance. Help is standing by.

Corporate Headquarters
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710

Find an Agent

Insurance

Customer Service
800-STATE-FARM (800-782-8332)
For submitting a claim, new and returning customers, and locating an agent 24/7.
Or visit the Claims Center

Emergency Road Service
877-627-5757, available 24/7 
Or visit Claims Center - ERS

Insurance Payments
800-440-0998, available 24/7 
Or visit other payment options

Please have your key code ready.

State Farm Bank®

State Farm Bank Accounts
877-SF4-BANK (877-734-2265)
Representives available M-F 6AM - 11PM CT.
Weekends and Holidays 8AM - 8PM CT.


Credit Cards
877-SF4-VISA (877-734-8472)

Visit the Bank Contact Us page for addresses, hours, and more.

View Bank FAQs

Questions about State Farm Bank? Use the State Farm Bank comment form.

Mutual Funds

Mutual Funds Accounts 
800-447-4930
Representatives available M-F 8AM - 6PM CT.
Interactive response available 24/7

Questions about State Farm Mutual Funds®? Use the Mutual Funds comment form.

General Inquiries & Comments

General Comments or Suggestions
800-STATE-FARM (800-782-8332)
Or use our general comment form

Technical Issues, including help accessing your account online.
888-559-1922
Or use our technical comment form

Hearing or Speech Impaired?
Dial 711 or use a preferred Telecommunications Relay Service.

No longer interested in receiving marketing mail from State Farm? 
Find Answers and Fill out the form here.

State Farm Bank, F.S.B, Bloomington, Illinois offers deposit and loan products. Other insurance, securities or investment products are offered by affiliate companies.

State Farm Bank ("Bank") is a Member FDIC and Equal Housing Lender. NMLS ID 139716. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and may be subject to investment risk, including possible loss of principal invested. The Bank encourages any interested individual(s) to submit an application for any product(s) offered by the Bank. We also encourage you to obtain information regarding the Bank's underwriting standards for each type of credit or service offered by visiting statefarm.com or by contacting the Bank at 877-SF4-BANK (877-734-2265). Callers who are hearing or speech impaired should dial 711 or use a preferred Telecommunications Relay Service. To apply for a Bank product, you may also see your participating State Farm agent.