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Insurance contacts
Claims
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24/7 Phone line
Mailing address
State Farm Insurance Companies
Insurance Support Center – East
P.O. Box 588002
North Metro, GA 30029
Financial services
Vehicle loan inquiries
Loan Services
M-F 6 a.m.-11 p.m. CT, Sat 8 a.m.-8 p.m. CT, Sun 8 a.m.-6 p.m. CT
Credit card inquiries - U.S. Bank
Deposit account inquiries - U.S. Bank
Inquiries:
- Copies of account documents (statements, checks, tax forms, account forms, etc.)
- Account balances
- U.S. Bank online issues
- Apple Pay (Debit card)
- Historical deposit account inquiries
Checking, savings, money market, CDs, IRAs, and ESAs
(includes deposit accounts closed prior to 10/9/2020)
Consumer
Business
Health Savings Accounts (HSAs)
HSA was in an open status on 7/30/2020 – HSA Bank
HSA was in a closed status before 7/30/2020 – State Farm
Go to statefarm.com/bankfaq
Supplementary Contracts
Inquiries:
- Interest Method Contract (including former SF BMAs)
- Life Income Contract
- Flexible Payment Amount Contract
- Single Premium Immediate Annuity
- Fixed Years Contract
- Fixed Amounts Contract
Home loan inquiries
M-F 7:30 a.m.-10 p.m. CT, Sat 7:30 a.m.-4 p.m. CT. Closed Sun
Home equity loans/Home equity line inquiries
Account closed or paid off as of 12/10/2020 - FIS
M-F 6 a.m.-11 p.m. CT, Sat 8 a.m.-8 p.m. CT,
Sun 8 a.m.-6 p.m. CT
Account was open as of 12/11/2020 - Specialized Loan Services, LLC
M–F 7 a.m.–7 p.m. CT
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