24 hour Emergency Roadside Service
State Farm® provides towing and labor services when your vehicle is disabled.
Get Roadside Assistance
Tow
Locksmith
Gas or Oil
Jumpstart
Change Tire
Other
What to Expect
- When you request assistance, a service provider will be dispatched to assist you and take care of your Emergency Road Service need.
- If your coverage is verified, you will not bear the up-front financial burden as State Farm will be billed directly for basic services. Note: You may incur out-of-pocket costs for replacement items such as tires, gas, and batteries.
- If you do not have Coverage H (Emergency Road Service), you will pay for the services at a competitive rate negotiated by State Farm. This rate will usually be less than what is available in the market. (Examples of services can include the cost to deliver fuel)
Prefer to Call?
Contact our service provider at 877-627-5757877-627-5757.
Frequently Asked Questions (FAQs)
I cannot access the ERS Self-Service application on statefarm.com®. What should I do?
If you cannot access the Emergency Roadside Service (ERS) Self-Service application on statefarm.com, clear your browsing history and try the application again.
If the ERS application is still unavailable, call 877-627-5757877-627-5757 for emergency roadside assistance.
What should I do if I receive a failure message when I enter my verification information?
If you are unable to access the ERS application after entering your name, alternate verification, and vehicle information, please call 877-627-5757877-627-5757 to request assistance.
The ERS Self-Service application cannot find my device’s location. What should I do?
If the ERS application cannot find your location, complete these steps:
- Close the application.
- Clear your browsing history.
- Access the application again.
- Tap Use my Location when prompted.
If the application still cannot find your location, you can manually enter a location in the application or call 877-627-5757877-627-5757 to request assistance.
I cannot submit my request in the ERS Self-Service application. What should I do?
If the Submit button is disabled, review your application to ensure that all required fields are complete.
If you are still unable to submit your application, call 877-627-5757877-627-5757 for emergency roadside assistance.