Contact State Farm®

File a claim, make a payment, or manage your account balance. Help is standing by.

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Contact categories

Auto/Home/Property claims

Auto Glass Only claims

Health claims

Life claims

24/7 Phone line

Mailing address

State Farm Insurance
P.O. Box 588002
North Metro, GA 30029-8002

Questions about billing and payments on your auto policy?

We’re here to guide you with personalized help.

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Mutual Fund Planning Service

Deposits

Checking, savings, money market, CDs, IRAs and ESAs (Includes accounts closed prior to 10/9/2020) 

For help with both your current and/or former deposit accounts, contact U.S. Bank:

Consumer: 800-890-2233
Business: 800-688-7119

Credit cards

For help with your credit card, contact U.S. Bank:

Consumer: 833-728-0344
Business: 833-728-0345

Vehicle loans

For help with your vehicle loan, contact:

Loan Services: 866-207-9079

M-F 8 a.m.–8 p.m. CT

Vehicle Loan Help Center

Home loans

Refer to the Notice of Servicing Transfer letter received in the mail. If the letter is unavailable, call:
866-207-9079

M–F 8 a.m.–8 p.m. CT

Home equity loans/home equity lines of credit

Account closed or paid off as of 12/10/2020 — FIS

866-207-9079

M–F 8 a.m.–8 p.m. CT

Account was open as of 12/11/2020 — Specialized Loan Services, LLC

800-315-4757

M–F 7 a.m.–7 p.m. CT

Health Savings Accounts (HSAs)

HSA was in an open status on 7/30/2020 — HSA Bank

800-357-6246

HSA was in a closed status before 7/30/2020 — State Farm, go to statefarm.com/bankfaq

State Farm Benefit Management Accounts (BMA)

For help with your State Farm BMA, contact Life Company ASC:

800-631-4545

M–F 8 a.m.–4:15 p.m. CT

Personal loans
Deposit accounts

Personal loans, checking, savings, money market, CDs, IRAs and ESAs (Includes deposit accounts closed prior to 10/9/2020)

For help with both your current and/or former deposit accounts, contact U.S. Bank:

Consumer: 800-890-2233
Business: 800-688-7119

Sun–Sat 24/7

Inquiries:

  • Copies of account documents
  • Payments or payoffs
  • Online or mobile banking
  • Account balances, updates, inquiries and issues
  • Apple Pay (Debit card)
  • Historical deposit account inquires

Supplementary Contracts

Life Company ASC

800-631-4545

M–F 8 a.m.–4:15 p.m. CT

  • Interest Method Contract (including former SF BMAs)
  • Life Income Contract
  • Flexible Payment Amount Contract
  • Single Premium Immediate Annuity
  • Fixed Years Contract
  • Fixed Amount Contract

Still have questions or need help?

If after contact with the provider or servicer listed above does not yield resolution with your former bank account and you were the account owner, please send a signed document with the details of your request to one of the following.

Mail:
State Farm Insurance
P.O. Box 2362 Bloomington, IL 61710
Fax:
844-898-5672

Please include the following information in your request to help us meet your needs as soon as possible:

  • Type of account (e.g., mortgage loan, health savings account, vehicle loan, etc.)
  • Account number
  • Account owner name
  • Description of your need
  • Account owner’s signature
  • Preferred method of contact
  • Mail–Street address, City, State, ZIP
  • Phone number
  • Email address

Emergency road service

Comments or questions

Technical issues

Includes help accessing your account online.

800-782-8332

Deaf, hard of hearing, or do not use your voice to communicate?

Contact us via 711 or other relay services

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Corporate headquarters

State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710

State Farm VP Management Corp. is a separate entity from those State Farm entities which provide banking and insurance products.

Securities distributed by State Farm VP Management Corp.

Neither State Farm nor its agents provide tax or legal advice.

Deposit products offered by U.S. Bank National Association. Member FDIC.