State Farm® Improves Pocket Agent® App
Insurer brings app to tablets with redesign
Bloomington, IL (July 12, 2012) – State Farm has released a new version of its core mobile application, Pocket Agent. The most recent enhancements include a fresh new look and feel and improved navigation. In addition to leveraging state-of-the-art design for iOS and Android™ smartphones, the update enhanced Pocket Agent available for the iPad, and Android tablet devices. These improvements come on the heels of State Farm introducing a redesign of its top-ranked mobile website in April of this year.
The introduction of a Pocket Agent app optimized for use on a tablet device provides consumers with an additional access point to connect with State Farm. Tablet users can now utilize much of the same useful functionality they are accustomed to seeing from the company on their mobile device, as well as a few additional features such as interactive and educational content to take advantage of larger screen sizes.
"We take the thoughts and insights we receive from users very seriously. A lot of what you will see in the most recent version of Pocket Agent was heavily influenced by consumer research and customer feedback," said Patty Gaumond, Vice President of Enterprise Internet Solutions at State Farm. "As more consumers use mobile access points to connect with us, and new devices are introduced, we must continue to focus on enhancing the customer experience across all of our platforms."
Pocket Agent is a convenient way for registered State Farm customers to access all of their information in one place. Customers can view policy, mutual funds and financial information on the go, as well as file or check the status of a claim. State Farm Bank® customers enjoy features like MyTime Deposit® to deposit checks on the go, pay bills, transfer funds, and access their financial services.
Pocket Agent is just one of the many tools State Farm features in its suite of mobile offerings. The company also provides its Driver Feedback™ and Steer Clear® Mobile applications on both Android and iOS (Apple®) smartphones, as well as its MoveTools® app for iPad users, free of charge.
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About State Farm®
State Farm and its affiliates are the largest provider of car insurance in the U.S. In addition to providing auto insurance quotes, their 18,000 agents and more than 65,000 employees serve 82 million policies and accounts - nearly 80 million auto, home, life and commercial policies, and nearly 2 million bank accounts. Commercial auto insurance, along with coverage for renters, business owners, boats and motorcycles, is available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 41 on the 2014 Fortune 500 list of largest companies. For more information, please visit statefarm.com®.