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State Farm Bank® originated vehicle and business lending loan sale FAQs


No. Prior to closing, State Farm Bank transferred your loan to a different State Farm entity. If you received a letter indicating your loan has transferred to EMVLP, LLC, EMVLP II, LLC, EMVLP II, PLLC or SF ARLO, LLC, your loan is still within the State Farm Family of companies. This is related to the changes State Farm made to better serve banking customers — you can read about them here.

They are entities within the State Farm family of companies. Since State Farm Bank closed, your loan has changed ownership to one of these other State Farm entities. This change has no effect on the terms and conditions of your loan.

If you received a letter from Eighty-Eight Fourteen, LLC, the creditor of your loan changed to EMVLP, LLC. Both of these entities are in the State Farm family of companies and you should not experience any change to service. The letter you received informing you of this change outlined any actions needed.

No, all of the terms and conditions of your loan will remain the same.

No, Payoff Protector still applies to your vehicle loan. Please refer to the disclaimers below for more information.

Yes, Vehicle Loan customers can still pay online at or use the State Farm Mobile Application. This functionality is not available for business loan customers.

You may continue to use the coupons in your current book. You’ll receive a new one with the new affiliate company name once you’ve used all your current ones.

Yes. Please make your check payable to the new State Farm company identified in your letter. If you’ve misplaced your letter and need to know who to make your check payable to, please contact us at 866-207-9079866-207-9079

No, you can continue to mail to the same payment address you do today.

Yes, please mail principal-only payments to:

[Name of LLC entity owner on your loan]
Attn: Loan Servicing
P.O. Box 5961
Madison, WI 53705-0961

No, your account number will remain the same.

The loan will appear under the name of the new State Farm entity on your credit report.

Future communications will come from the new State Farm entity.

You may contact your State Farm Agent or Loan Servicing at 866-207-9079866-207-9079

Payoff Protector is not an insurance product. Subject to the terms, conditions, and restrictions of the Payoff Protector provision in your State Farm Bank Promissory Note and Security Agreement. If your vehicle is determined to be a total loss before the loan is paid off, State Farm Bank will cancel the difference between the insurance payout and the unpaid principal balance due on the loan. Certain restrictions apply. For example, your loan must be in good standing.

Payoff Protector does not waive past due payment amounts; interest, fees and charges incurred prior to the total loss; or any refundable portion of the credit insurance premium. Certain exclusions apply to Payoff Protector, including but not limited to, if your account is 30 days or more past due, pre-existing vehicle damage, or other amounts excluded from your vehicle insurance coverage.

Your loan originated by State Farm Bank is owned by one of the following State Farm companies: EMVLP, LLC, EMVLP II, LLC, EMVLP II LLC d/b/a EMVLP II PLLC, or SF ARLO, LLC. For questions regarding your loan, please contact Loan Servicing at 866-207-9079866-207-9079. If you are deaf, hard of hearing, or do not use your voice to communicate, you may contact us via 711 or other relay services.

For residents of New York City: A translation and description of commonly-used debt collection terms is available in multiple languages from the Department’s website, Spanish translation services are available by calling 866-207-9079866-207-9079.