Bank by Phone

Bank from anywhere with a simple phone call.

State Farm Bank® deposit accounts are FDIC insured.

Deposit Accounts, Vehicle or Home Equity Loans1

Call 877-SF4-BANK (877-734-2265) to obtain:

  • Account balances
  • Account activity
  • Year-to-date and prior year interest
  • Loan payment information
  • OR
  • Place a stop payment on a check
  • Make a loan payment
  • Transfer funds from a State Farm Bank deposit account to your vehicle or home equity loan account
  • Change your ATM/debit card PIN
  • Speak to a representative

Identification and Enrollment

Checking, Savings and Loan products1, use a VRU access number and PIN to allow you to quickly access your account information over the phone. When your call is connected say, "Access my account." The automated phone banking system will guide you through the simple one-time enrollment process.

To enroll, you'll be asked to provide the following information so we can verify your identity:

  • Your account number
  • Your social security number
  • Your date of birth
  • Some customers may also have to enter their primary phone number

Once your identity has been verified, the system will ask you to establish a VRU access number and PIN:

  • You will need to provide an 8 digit number that is easy for you to remember. This will be your VRU access number.
  • Do not use your birthday as your VRU access number.
  • Finally, you will create a 4 digit PIN.

When you call to enroll, the system will walk you through this simple process in order to establish your VRU access number and PIN. During each subsequent call you make to State Farm Bank, we will simply verify your access number and PIN and you'll be ready to go.

Credit Cards

Call 877-SF4-VISA (877-734-8472) to obtain:

  • A current balance
  • Last payment date and amount
  • Next payment due date and amount
  • Get your State Farm Loyalty Rewards™ Balance
  • Redeem your State Farm Loyalty Rewards points
  • Annual percentage rate for purchases and cash advances
  • Account activity
  • Amount available for purchases
  • Credit limit
  • OR
  • Make a payment
  • Speak to a representative

The Perfect Gift

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State Farm Bank, F.S.B., Bloomington, Illinois ("Bank"), is a Member FDIC and Equal Housing Lender. NMLS ID 139716. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and may be subject to investment risk, including possible loss of principal invested. The Bank encourages any interested individual(s) to submit an application for any product(s) offered by the Bank. We also encourage you to obtain information regarding the Bank's underwriting standards for each type of credit or service offered by visiting® or by contacting the Bank at 877-SF4-BANK (877-734-2265). If you are deaf, hard of hearing, or do not use your voice to communicate, you may contact us via 711 or other relay services. To apply for a Bank product, you may also see your participating State Farm Agent.

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