Get Help With Your Insurance Claim

Here's what you need to know for any type of claim.

Here’s what happens with your claim.

See the Steps

Auto Claims: The Steps

01 Tell Us What Happened

Before filing your claim, gather as many details as possible:

  • Date of accident
  • Incident address/location
  • Property or vehicles involved
  • Your insurance policy number
  • Contact details for anyone involved

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Auto Claims: The Steps

02 Claim Investigation

  • We’ll review your claim and assess the damage.
  • If needed, we’ll contact you for additional details.
  • We may also contact you to discuss your coverage and next steps.
  • You’ll be able to track your claim online or through our mobile app.

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Auto Claims: The Steps

03 Learn Your Estimate & Repair Options

We’ll guide you through our claim services programs. That way, you can make informed decisions about estimate, repair shops, and rental vehicle options.

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Auto Claims: The Steps

04 Completing Your Claim

  • Once your claim is investigated, we’ll contact you to go over the details.
  • We’ll send any payments to you or directly to your repair shop or creditor, based on your policy.

Want to file your claim now?

Now that you've seen the steps, you can file online, use our mobile app, or call us at 800-SF-CLAIM800-SF-CLAIM.

Already filed?

Check claim status, set up repair, or schedule a rental online  or using our mobile app.

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Get familiar with the steps for a homeowners claim.

See the Steps

Home and Property Claims: The Steps

01 Tell Us What Happened

  • Choose your method of filing: online, State Farm mobile app, call us or your agent.

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Home and Property Claims: The Steps

02 Claim Investigation

  • We’ll review your claim and assess the damage.
  • We will contact you for additional details, to discuss your coverage, and next steps.
  • You’ll have access to track your claim anytime, anywhere.

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Home and Property Claims: The Steps

03 Learn Your Estimate & Repair Options

  • We’ll provide information to help you understand repair options for your property.
  • You’ll review the estimate and only you can authorize repairs.
  • Keep receipts for things like temporary repairs and other claim-related expenses.

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Home and Property Claims: The Steps

04 Completing Your Claim

  • Once your claim is investigated, we’ll contact you to go over the details.
  • We’ll send any payments to you or directly to your creditor, based on your policy.

Want to file your claim now?

Now that you've seen the steps, you can file online, use our mobile app, or call us at 800-SF-CLAIM800-SF-CLAIM.

Already filed?

Check your claim status  online  or using our mobile app.

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Weather-Related Claims

What to do after a catastrophe.

Weather-Related Claims

Business-Related Claims

Information on claims related to your business

Liability-Related Claims

How to file claims for liability.