Claims Help

Vehicle Damage Claims

  • Review your policy for specific coverage information.
    • You will be asked to provide vehicle damage information and current vehicle location.
  • If your car is drivable, you will receive information on our Select Service® program if available in your area. If you have not selected a repairer, other options may be provided.
    • You have the ability to select the repair facility that meets your vehicle repair needs.

Start a Claim

Check the status of a claim

Go to the Claims Center

What to Expect

  • State Farm™ or a participating Select Service Repair Facility will provide you with an appraisal of damage.
  • Only you can authorize repairs to your vehicle.
  • Payment is based on a repair estimate using prices and labor rates which are competitive in your local area.
  • You are free to select repairers who do not have agreements with State Farm. Not all repair facilities charge the same amount for vehicle repairs. Any additional payment will be based upon supplemental amounts agreed to by State Farm. You may be responsible for any amounts not agreed to by State Farm. This may include, but may not be limited to, storage fees and rental expenses.
  • If at any time, you or your repairer, discovers additional damage, please contact your claim handler for additional consideration.
  • If your car is deemed a total loss, your claim payment will be based on the current market value of a car similar to yours, with adjustments for your car's condition

Why State Farm?

State Farm has always based its business on one principle: integrity. We'll make sure you get your life back on track in case the unexpected happens.

Learn more about State Farm

This is only a general description of coverages and is not a statement of contract. Details of coverage or limits vary in some states. All coverages are subject to the terms, provisions, exclusions and conditions in the policy itself and in any endorsements.