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Claims & Investigation Careers

Enjoy helping others? Claims careers at State Farm® offer you the chance to put your talents to work for the nation's No. 1 insurer. More people work in Claims than in any other department at State Farm, and your contribution can really make a difference in the lives of others.

With the size of our Claims operation, there are many different roles to fit your skills and work style. From being the first point of contact for expediting new claims, to digging in to research and investigate more complex claims, there's something for everyone.

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Work Environments

Central Hubs

If you like the vibe of a fast-paced, highly structured team environment, our larger hubs bring together Initial Loss Reporting (ILR) and Auto Express Claims, along with other Claims functions such as Auto Estimatics and Life/Health Claims. This is demanding, yet rewarding work that requires strong computer-based multi-tasking and work schedule flexibility. Licensing is required for some positions. Bilingual opportunities in claims careers are also available. If you're a strong problem solver and communicator who can deliver remarkable customer service over the phone, search and apply online today!

Field, On-Site, Mobile

Are you a more hands-on person who doesn't prefer the structure of a "normal" day at the office? There are lots of flexible ways we serve our customers – anytime, anywhere – from traditional office environments to mobile workers.

For example, State Farm Catastrophe Services® deploys field employees at a moment's notice to a wide variety of work environments when catastrophe losses occur. Catastrophe Services is more than a job. It's a way of life, at the right time, for the right people.

Do you enjoy challenges and solving problems? Our Field Appraisers travel by company car to body shops to prepare collision damage estimates, and assess vehicle damage, accident causation and potential suspicious loss indicators. Interested? Then maybe a career in Auto Estimatics is for you.

Locations Throughout the Country

You'll find State Farm Claims careers across the United States, but we are growing the most in Atlanta, Dallas, Phoenix, and Tacoma, Washington.

Investigation Careers

Do you enjoy putting pieces of a puzzle together and have a knack for solving problems? There are other areas of the Company where we need strong investigative skills too. You might consider opportunities with State Farm Bank®, Facilities Management, Legal and Compliance & Risk Management.

You May Want to Consider

Are you a problem solver?

You might also like Research/Analytics and Legal, Compliance & Risk Management careers.

Are numbers your thing?

You might also like Accounting, Financial, and Banking and Underwriting/Actuarial careers.

Reasonable Accommodation Assistance

If you need assistance during the application or hiring process to accommodate a disability, you may request a reasonable accommodation by contacting Career Center Support or your State Farm contact.

State Farm is an equal opportunity employer.