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Helping others is all in a day's work.

Claims & Investigation Careers

Enjoy helping others? Claims careers at State Farm® offer you the chance to put your talents to work for the nation's No. 1 insurer. More people work in Claims than in any other department at State Farm, and your contribution can really make a difference in the lives of others.

With the size of our Claims operation, there are many different roles to fit your skills and work style. From being the first point of contact for expediting new claims, to digging in to research and investigate more complex claims, there's something for everyone.

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Work Environments

Central Hubs

If you like the vibe of a fast-paced, highly structured team environment, our larger hubs bring together Initial Loss Reporting (ILR) and Auto Express Claims, along with other Claims functions such as Life/Health Claims. This is demanding, yet rewarding work that requires strong computer-based multi-tasking and work schedule flexibility. Licensing is required for some positions. Bilingual opportunities in claims careers are also available. If you're a strong problem solver and communicator who can deliver remarkable customer service over the phone, search jobs by your location of interest and apply online today!

Field, On-Site, Mobile

For example, State Farm Catastrophe Services® deploys field employees at a moment's notice to a wide variety of work environments when catastrophe losses occur. Catastrophe Services is more than a job. It's a way of life, at the right time, for the right people.

Are you a more hands-on person who doesn't prefer the structure of a "normal" day at the office? There are lots of flexible ways we serve our customers – anytime, anywhere – from traditional office environments to mobile workers.

Locations Throughout the Country

You'll find State Farm Claims careers across the United States, but we are growing the most in Atlanta, Dallas, Phoenix, and Tacoma, Washington.

Interested in learning more? Search and Apply today!

You can find all of our current claims openings by selecting job family Claims/Underwriting/Insurance or entering keyword claim in your Job Search.

Investigation Careers

Do you enjoy putting pieces of a puzzle together and have a knack for solving problems? There are other areas of the Company where we need strong investigative skills too. You might consider opportunities with State Farm Bank®, Facilities Management, Legal and Compliance & Risk Management. Search in job families Enterprise Risk Management, Financial Oper/Acctng/Banking, Facilities Management/Services, Actuarial, Claims/Underwriting/Insurance or enter keywords investigation/investigator in your Job Search.

You May Want to Consider

Are you a problem solver?

You might also like Research/Analytics and Legal, Compliance & Risk Management careers.

Are numbers your thing?

You might also like Accounting, Financial, and Banking and Underwriting/Actuarial careers.

Take your career to a better state.

Reasonable Accommodation Assistance

If you need assistance during the application or hiring process to accommodate a disability, you may request a reasonable accommodation by contacting Career Center Support or your State Farm® contact.

State Farm is an equal opportunity employer.