Architect. UX designer. Digital analyst. Content strategist. UX leader. Primarily based in Atlanta's Dunwoody area, we live where innovation and user-centered design intersect. We work to keep State Farm® at the top of its digital game. Passionate and dedicated, we collaborate across the enterprise to shape the future of UX.
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Creative Directors set the overall creative vision. Under their direction, UX teams design efficient, yet dynamic digital experiences for State Farm customers, agents, and associates. Creative Directors work with Marketing, Creative Services, and other stakeholders to fashion beautiful designs for all digital platforms.
Digital Content Strategists create and govern digital content. They think holistically about customer interactions and author content designed to help users accomplish their goals.
Digital Experience Architects create and direct a consistent, cohesive, and seamless user experience architecture. They are experienced technologists who strategize with business and data architects to deliver a complete enterprise strategy. Digital Experience Architects partner daily with Creative Directors to deliver a holistic and unified customer experience.
UX Architects are the first line of interaction thinking on the path to an ultimate user experience. With deep expertise around helping users reach their goals, they help transform business requirements into interactive reality.
UX Designers make interactions easy and seamless. They are creative design experts who apply just the right blend of visual elements to create digital experiences that are uniquely State Farm.
A hybrid of the UX Architect and UX Designer role, UX Generalists (UXG) are skilled in both architecture and design. UXG’s work with various partners including Digital Experience leadership and UX practitioners, as well as, UX Researchers to ensure the best use of company resources for digital work.
The scope of our work is broader and deeper than anyone might think. While customer needs are our No. 1 focus, we support all aspects of the business: internal services, products, agents, employees, and any initiative requiring our expertise.
We are a growing department with exciting new opportunities in Atlanta, where each employee can make an impact every day. We work with the latest technology to infuse a customer-centered experience across all channels, devices, and products at State Farm.
Our UX job titles may be a little different than other companies, but all roles collaborate with user research, development, and business areas to create an exceptional digital experience. We need forward-thinking people with strong skills in user-centered design.
Our open, collaborative spaces inspire independence and design thinking - both with our Atlanta-area team and virtually with our Corporate-based (Bloomington, Illinois) counterparts.
Unlike our tech shop, Marketing, Research, Public Relations/Communications or Creative Services functions, UX is a more focused technical niche requiring human-computer interaction skills. With millions of customers, agents, and employees relying on digital platforms to accomplish their goals, our UX team brings diverse backgrounds to help us deliver a remarkable customer experience in every interaction.
Virtual collaboration tools between Atlanta and Bloomington, Illinois, are always on.
Down time in our break area helps refresh and recharge.
Grab a snack and fuel your mind.
Private spaces support focused collaboration.
Light, open work areas keep our teams and our work connected.
A variety of spaces support diverse teams, projects, and working styles.
We have just the right space for bringing ideas to life.
Our leaders are in the mix and accessible anytime.
Impromptu meeting spots help keep ideas moving.
Big idea? User story to sketch?
All the technology you need for team gatherings.
Plenty of modern space to spread out.
Pitch your idea and make some noise.
Or find a quiet spot to collaborate.
If you need assistance during the application or hiring process to accommodate a disability, you may request a reasonable accommodation by contacting Career Center Support or your State Farm contact. State Farm is an equal opportunity employer.