Frequently Asked Questions
Frequently Asked Questions
Chances are, other people have the same questions about us that you do. Take a look at some of the most commonly asked questions below. If you can't find the answers you're looking for, please don't hesitate in contacting us directly.
Visit the Employment Process page for additional information.
If you're experiencing issues with your password, click on “Forgot Password” from the Login Screen and follow the instructions to reset your password. If you continue experiencing difficulties logging in, please complete the Technical Difficulties Reporting Form. A representative will contact you within one business day to provide additional help.
You have the opportunity to apply to State Farm® as a Guest, but we highly encourage you to Create a Profile. Your profile will be the primary place to see information about your application(s), status and tasks assigned to you throughout the process. We will communicate via email and phone as well. Choose an email address you check regularly. Emails may be delivered to your spam or junk folders, so be sure to check there. In order to receive all communications, keep your contact information in My Profile current.
Yes, some positions require pre-employment testing. You'll receive information by email if the position you applied for requires pre-employment assessments.
Yes. Job offers are contingent on a personal background check and drug screen. If your background check and drug screen produce satisfactory results, your offer will be finalized.
If selected for an interview, you will be contacted by a Recruiter. Applicants are encouraged to create a profile to ensure they receive notifications and can take action on their application. Interviews may be completed via video interviewing technology or live with a recruiter and/or hiring manager. Applicants may be asked to share examples of their work experience to assist the interviewer in assessing competitiveness for the position. Learn more about what to expect in a video interview.
Although timeframes vary based on position, our goal is to make a prompt decision once all candidates have been interviewed. A recruiter will provide details on the position you are seeking.
In order to be considered for a position, you must submit an employment application by visiting our Find Jobs page.
For security reasons, the system will automatically timeout after 30 minutes of inactivity.
The online application is our primary source of applicant data and could be found by a recruiter in a candidate search, so it's important to fill out all the fields of the application. You can fill in the application fields manually or you can upload your resume and the information will automatically populate. You'll have an opportunity to verify this information before submitting.
Note: there is a required confirmation checkbox that must be checked to proceed with submitting an application or making revisions.
You can be notified about job opportunities by setting up Job Alerts and selecting search criteria based on your interests. When a position matching your interests is posted, you will receive an email with a link to the available position. To set up a Job Alert:
- From the Menu, select “Manage Job Alerts” under the Find Jobs heading
- Complete the required fields
- Check the box to subscribe to Job Alerts
- Select desired search criteria
- Enter the frequency to indicate how often you’d like to be notified
- Click Save
While the preferred browser is Google Chrome, our application is compatible on desktops with the most recent versions of Internet Explorer, Firefox, Safari, and Edge. Our application is compatible on tablets and smartphones with iOS on Safari and Android on Chrome.
Instructions for how to find your browser version.
Some positions do require licensing. A recruiter will discuss licensing requirements during the interview process.
If you have an existing insurance or financial services license, the license would be reviewed to confirm it meets the requirements for the position.