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If you can't find a password reset or User ID email from firstname.lastname@example.org after ten minutes, here are a few things you can try:
To access and manage your State Farm accounts from a mobile device or computer, you'll need to register. Registering is easy, and only takes a minute or two.
If you have more than one State Farm product, you'll only need to provide information about one of them to register for online account access.
If you're already registered for online account access but can't log in for any reason, please Call Customer Care at 888-559-1922888-559-1922, anytime, day or night.
A Customer Care representative will verify your identity and help you access your account. Find out how we'll verify your identity by phone.
The State Farm mobile app has many helpful frequently asked questions (FAQs) built in, so if you can log in, that's a great place to start.
Log in, select More, then Contact Us, and scroll down to view the FAQs.
Here are some things to try:
Call Customer Care at 888-559-1922888-559-1922, anytime, day or night.
Having a problem with Drive Safe & Save™? Check out our Drive Safe & Save FAQs, or visit the main Drive Safe & Save screen to learn more about the program and app.
Make sure your Bluetooth and Location/GPS are enabled. If they are, try tapping them off and on again and retry setup. If you still cannot see your beacon within the app, call our 24/7 tech support line at 888-559-1922888-559-1922.
You can tell your Bluetooth beacon is working if the light illuminates when you press the button, and your trips appear on the Trips screen for your vehicle within the app. If not, call our 24/7 tech support line at 888-559-1922888-559-1922.
Call our 24/7 tech support line at 888-559-1922888-559-1922.
If you use Drive Safe & Save™ and live in California, you can save more with Self Report. Log in, then report your vehicle's odometer readings online prior to each policy renewal. Or, if you prefer, you can also report your vehicle's mileage in the State Farm mobile app.
Your discount will be based on the miles you drive.
Want to know more about Drive Safe & Save? Contact your State Farm agent or check out the FAQs.
You are eligible to participate in the Steer Clear program if:
The Steer Clear Safe Driver discount is available in all states except California, Hawaii, Massachusetts, North Carolina, and Rhode Island. California offers a similar program called the Inexperienced Driver Safety Education Discount. Contact your State Farm agent about specific discounts in your state.
Want to learn more? Visit Getting Started with Steer Clear Safe Driver Discount Program and our Steer Clear FAQs.
Compatible mobile phone required; enrollment and terms and conditions apply.
If you're having trouble viewing or paying your insurance bills, visit our insurance Billing & Payments FAQs.
Logging in and paying your insurance bills online, or with the State Farm mobile app, is fast and easy.
But if you'd rather pay securely without using a User ID and password, or instead pay by phone, mail, or in person, you've got plenty of options.
To view, print, or mail an ID card:
If you're a new policyholder who purchased a policy online, you can download temporary insurance cards and your Auto Insurance Binder through the confirmation email that was sent to you. The temporary insurance card is available for 30 days after policy purchase.
You may also contact your State Farm agent to get an identification card.
You can access and manage your State Farm insurance policies online or with the State Farm mobile app, but if you're having trouble, visit our Online Accounts FAQs.
If you're considering cancelling your State Farm insurance, we've put together some information for you to consider.