What can we help you with?

To access and manage your State Farm accounts from a mobile device or computer, you'll need to register. Registering is easy, and only takes a minute or two.

• Visit our Create Online Account screen.
• Enter the Type and Number of one of your State Farm products:
  • Claim number
  • Insurance policy number
  • Bank account number
  • Last 4 digits of your State Farm credit card number
  • Mutual fund account number

If you have more than one State Farm product, you'll only need to provide information about one of them to register for online account access.

• Enter your name, date of birth, and address (depending on which product you select).
• Select Continue and enter additional information as requested.

Get Help While Using the State Farm Mobile App

The State Farm mobile app has many helpful frequently asked questions (FAQs) built in, so if you can log in, that's a great place to start.

Log in, select More, then Contact Us, and scroll down to view the FAQs.

Trouble Logging In?

Here are some things to try:

• If you're already registered for online account access, use your current User ID and password to log into the mobile app (they're the same for our website and the app).
• If you don't already have a User ID and password, visit our Create Online Account page to register for online account access.
• If you forget your login credentials, you can retrieve your User ID or reset your password.

Still can't log in?

Call Customer Care at 888-559-1922888-559-1922, anytime, day or night.

Having a problem with Drive Safe & Save™? Check out our Drive Safe & Save FAQs, or visit the main Drive Safe & Save screen to learn more about the program and app.

Why don't I see my Bluetooth beacon ID in the Drive Safe & Save app during setup?

Make sure your Bluetooth and Location/GPS are enabled. If they are, try tapping them off and on again and retry setup. If you still cannot see your beacon within the app, call our 24/7 tech support line at 888-559-1922888-559-1922.

How do I know if the Bluetooth beacon is working properly?

You can tell your Bluetooth beacon is working if the light illuminates when you press the button, and your trips appear on the Trips screen for your vehicle within the app. If not, call our 24/7 tech support line at 888-559-1922888-559-1922.

What do I do if my Bluetooth beacon is lost or damaged?

Call our 24/7 tech support line at 888-559-1922888-559-1922.

If you use Drive Safe & Save™ and live in California, you can save more with Self Report. Log in, then report your vehicle's odometer readings online prior to each policy renewal. Or, if you prefer, you can also report your vehicle's mileage in the State Farm mobile app.

Your discount will be based on the miles you drive.

Want to know more about Drive Safe & Save? Contact your State Farm agent or check out the FAQs.

Who can participate in the Steer Clear program?

You are eligible to participate in the Steer Clear program if:

• You are under age 25.¹
• You have a valid driver's license or learner's permit.
• You've had no at-fault accidents or moving violations during the past three years or as long as you've been driving (if less than three years).

Is Steer Clear available in your state?²

The Steer Clear Safe Driver discount is available in all states except California, Hawaii, Massachusetts, North Carolina, and Rhode Island. California offers a similar program called the Inexperienced Driver Safety Education Discount. Contact your State Farm agent about specific discounts in your state.

Want to learn more? Visit Getting Started with Steer Clear Safe Driver Discount Program and our Steer Clear FAQs.

If you're having trouble viewing or paying your insurance bills, visit our insurance Billing & Payments FAQs.

Logging in and paying your insurance bills online, or with the State Farm mobile app, is fast and easy.

But if you'd rather pay securely without using a User ID and password, or instead pay by phone, mail, or in person, you've got plenty of options.

To view, print, or get an ID card:

1. Log in to your online account on statefarm.com.®
2. Select the Auto policy for the ID card.
3. On the Auto Policy Information page, click View/Print Documents.
• The Document Center will open an "ID Card" electronic document.
• You can view, print, or email the ID card.

If you're a new policyholder who purchased a policy online, you can download temporary insurance cards and your Auto Insurance Binder in your My Accounts secure message mailbox, or through the confirmation email that was sent to you. The temporary insurance card is available for 30 days after policy purchase.

You may also contact your State Farm agent to get an identification card.

You can access and manage your State Farm insurance policies online or with the State Farm mobile app, but if you're having trouble, visit our Online Accounts FAQs.

If you're considering cancelling your State Farm insurance, we've put together some information for you to consider.