Insurance Agent Lisa RO Ross

Lisa RO Ross

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Office Details:

Street Address:

14071 W Bell Rd
Suite 105
Surprise, AZ 85374


SW Corner of Bell and Litchfield Rd. Between Carrabba's and Longhorn Steak House in Surprise AZ.

Office Hours (MST):

Monday - Friday 9:00 - 5:30
Saturday/Evenings by Appt
24/7 Good Neigbor Service


Toll Free:





American Sign Language

Need help with a claim?

Start or track your claim online, or with the State Farm® mobile app.

Need to pay a bill?

Pay insurance bills fast and manage them easily.

Auto Insurance

Buckle up with State Farm, and get auto insurance in Surprise, AZ that fits your needs. You’ve got plenty of options — from collision and comprehensive to rental and rideshare. If you need more than an auto policy for the family, we provide car insurance coverage for new drivers, business travelers, collectors, and more. Not to mention, State Farm is the largest auto insurance provider in the U.S.1 You could even save more by combining the purchase of auto and home policies.

Lisa RO Ross in Surprise, AZ will help you get started after you complete a car insurance online quote. It’s fast and easy!

1. Ranking and data from S&P Global Market Intelligence, based on direct premiums written as of 2018.

Start your car insurance online quote. It’s fast and easy!

Homeowners Insurance

Protect your largest investment from unexpected events life may throw your way with State Farm® Homeowners Insurance in Surprise, AZ. So, what’s covered?1 Your home insurance ensures you can repair or replace your home, as well as the items you value. Personal property is covered even if you're on vacation, running errands or holding items in storage. More homeowners choose State Farm as their home insurance company over any other insurer.2

Lisa RO Ross in Surprise, AZ will help you get started after you complete a homeowners insurance online quote. It’s fast and easy!

1. Please refer to your actual policy for a complete list of covered property and covered losses.
2. Data provided by S&P Global Market Intelligence and State Farm Archive.

Start your homeowners insurance quote. It’s fast and easy!

Renters Insurance

Renters insurance, also known as apartment insurance, covers your personal property — like computers, TVs, electronics, bicycles, furniture, and clothing — both inside and away from your apartment or other home that you may rent. Renters’ insurance coverage1 even extends to personal property in your car. Renters insurance typically covers losses to your personal property caused by fire, smoke damage, sudden and accidental covered water damage, thefts, burglaries, vandalism or vehicle damage.

1. Please refer to your actual policy for a complete list of covered property and covered losses.

Start your renters insurance quote. It’s fast and easy!

Personal Articles

Do you have important treasures like collectibles, jewelry, sports equipment, and others? Your homeowners or renters insurance policy may limit coverage on some of your most valuable items. Make sure your valuables are protected with a Personal Articles Policy in Surprise, AZ. A State Farm® Personal Articles Policy can even provide personal property coverage1 worldwide (perfect for vacations) in case of theft, accidental damage, or loss.

Want more information? Ask Lisa RO Ross in Surprise, AZ about a personal property insurance quote.

1. Please refer to your actual policy for a complete list of covered property and covered losses.

Call or email an agent for a personal articles insurance quote.

Business Insurance

Whether your business is just starting, growing or maturing, State Farm will provide you with smart options for business insurance in Surprise, AZ. Your insurance for business may include1 a business owners policy, commercial auto policy, individual health policy or even workers’ compensation. Like you, our agents are small business owners who know the importance of developing a plan for continued financial security. We know your business means everything to you. As it grows, make sure you have the right business insurance products for your business.

Work with Lisa RO Ross in Surprise, AZ to get a small business insurance quote and choose what products are right for you.

1. Please refer to your actual policy for a complete list of covered property and covered losses.

Call or email an agent for a small business insurance quote.

Life Insurance

State Farm® life insurance helps your life's moments live on. Whether it keeps paying the mortgage, maintains a current standard of living, pays off debts or pays for college, the life insurance you choose can be there when it’s needed most by your loved ones. Help secure the future of your family with a term life, whole life, or universal life policy. We have policy options to fit your needs and budget.

Lisa RO Ross in Surprise, AZ will help you get started after you complete a life insurance online quote.

Start your life insurance online quote. It’s fast and easy!

Health Insurance

As you experience changes in your life, your health insurance coverage should adjust as well. Let State Farm help you find the right policy for health insurance in Surprise, AZ. We offer a variety of affordable supplemental health, Medicare supplement, or individual medical coverage plans. You may even protect your paycheck with disability insurance to help cover monthly expenses.

Work with Lisa RO Ross in Surprise, AZ to get a health insurance quote and choose a plan designed to fit the needs of a family, individual, or senior citizen.

Start your medicare supplement online insurance quote.

Start your hospital income online insurance quote.


Let State Farm® support your financial future with an investment through annuities in Surprise, AZ. Immediate annuities may guarantee an income for life, while tax-deferred annuities could help increase your retirement savings. Selecting the best annuity option depends on your financial goals and market conditions. Create a future stream of income or payments with an investment option that grows for you. State Farm can help clear the confusion and misinformation out there when it comes to annuities.

Talk with Lisa RO Ross to get more information about annuities in Surprise, AZ that support your financial goals.

Call or email an agent for investment information.

Mutual Funds

Invest in your future and help meet your goals with State Farm® Investment Planning Services. You’re offered a variety of account types and multiple investment products. Feel free to check the investment firm or professional’s background at FINRA's Broker Check®.

Talk with Lisa RO Ross to get more information about mutual funds in Surprise, AZ and financial opportunities.

Call or email an agent for investment information.

Pet Insurance

When your pets need medical attention, the last thing you should worry about is cost. Unfortunately, many pet owners find themselves facing tough decisions about their dog or cat’s care. We’re here to help. State Farm works with Trupanion – a leader in high-quality pet medical insurance – to make it easier for pet owners to care for their furry family members.

Want more information? Ask Lisa RO Ross in Surprise, AZ about a pet medical insurance quote.

Start your pet medical insurance quote. It’s fast and easy!

About Me:

  • State Farm Agent since 2000 in Surprise, AZ
  • Representing State Farm Insurance since 1994
  • University of Minnesota
  • Focus on Car Insurance, Home, Renters, & Life Insurance
  • Over 100 years combined State Farm Team Experience
  • Focusing on State Farm relocations to the Phoenix area
  • State Farm 85374, 85379, 85375, 85388, 85387, 85335
  • Focusing on Auto Insurance in Surprise, AZ
  • Multiple Time Million Dollar Round Table Agent
  • State Farm Lifetime President's Club
  • State Farm Chairman's Circle Qualifier
  • State Farm Ambassador Club Travelor, Exotic
  • Serving the Life Insaurnce needs of Surprise, AZ
  • Call our office for a FREE Car Insurance Quote
  • Focused on Business/Commercial Insurance in Surprise AZ
  • Husband is a State Farm Agent in Arizona

Our Mission:

Our office strives to provide our customers with the most efficient and professional service in the Metro Phoenix Arizona area. We take time to complete a personalized comprehensive review of our customer's insurance needs. We want to be the first and preferred choice for all our customer's Insurance and Financial Services needs in Surprise Arizona. We focus on Auto, Home, Life, Health, Business, and Flood Insurance. We strive to provide the best Insurance experience in Arizona.
Our Mission Photo

Our Team:

Team Member Profile Photo Jody Gallo
Jody Gallo
Customer Relations Representative
Jody and has been with the Lisa RO Ross State Farm Insurance agency in Surprise, AZ since 2013. She is the first person you will see when you walk in. Her smiling face and calm demeanor will draw you in. Jody enjoys helping customers and never forgets a face. Once she meets you, she remembers you forever. On her time off she enjoys spending time with family, helping out animals and anything outdoor.
Team Member Profile Photo Barbara Allen
Barbara Allen
Team Member Profile Photo Jennifer Berning
Jennifer Berning
Office Manager
Jennifer has been with Lisa RO Ross State Farm Insurance in the Surprise office since 2013. As our Office Manager, Jennifer has a vast knowledge of State Farm products and is willing to help you with any of your Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance or Commercial Insurance needs. Jennifer graduated from Purdue University. Her free time is spent traveling and anything outside in sunny Arizona.
Team Member Profile Photo Jessica Kelley
Jessica Kelley
Team Member Profile Photo Svetlana Permiakova
Svetlana Permiakova
Customer Service Representative
Svetlana Permiakova has been with Lisa RO Ross State Farm Insurance since 2013. She is fluent in Russian, English and French. She is proficient in Polish and Spanish. Her exceptional knowledge in Auto Insurance, Home Insurance, Life Insurance and Health Insurance is second to none. She is passionate about the customer and assits them through difficult times. In her free time she enjoys reading, hiking, movies, and hanging out with friends.
Team Member Profile Photo Randy Laatsch
Randy Laatsch
Team Member Profile Photo Maria Valenzuela
Maria Valenzuela
Team Member Profile Photo Brittany Thee
Brittany Thee
Team Member Profile Photo Lester Lazzell
Lester Lazzell
Team Member Profile Photo Nuvia Najera
Nuvia Najera
Team Member Profile Photo Laura Anderson
Laura Anderson
Team Member Profile Photo Jarrod Regnier
Jarrod Regnier
Team Member Profile Photo Kyle Rogers
Kyle Rogers
Team Member Profile Photo Karson Ross
Karson Ross

Agent's Credentials and Licenses:


We're Hiring

It could be the beginning of an exciting career.
This opportunity is about potential employment with an independent contractor agent who solicits application for State Farm products and services, and does NOT result in employment with any of the State Farm Companies. The employment selection decision, terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.


Investors should carefully consider investment objectives, risks, charges and expenses. This and other important information is contained in the fund prospectuses and summary prospectuses which can be obtained by visiting the prospectus page on Read it carefully. AP2020/03/0336

Securities distributed by State Farm VP Management Corp.

Securities Supervisor address: 600 E Rio Salado Pkwy , Tempe, AZ 85281-0807 Phone: 480-293-8258

Life Insurance and annuities are issued by State Farm Life Insurance Company. (Not Licensed in MA, NY, and WI) State Farm Life and Accident Assurance Company (Licensed in New York and Wisconsin) Home Office, Bloomington, Illinois.

Pet insurance products are underwritten in the United States by American Pet Insurance Company, 6100-4th Ave S, Seattle, WA 98108 Please visit For additional information and disclosures concerning Pet insurance please see Pet Insurance From State Farm® and Trupanion®.

State Farm VP Management Corp. is a separate entity from those State Farm entities which provide banking and insurance products. Investing involves risk, including potential for loss.

Neither State Farm nor its agents provide tax or legal advice. Please consult a tax or legal advisor for advice regarding your personal circumstances.