FAQS

Please Enjoy Your Experience as You Maintain Our Texting Terms and Conditions

State Farm® offers both one-time text message programs as well as subscription text services.

You will not be enrolled in any recurring text message program or text message "mailing list". Customers may text a keyword (FAST, QUICK, CAR, SAVE, and AUTO) to 78836 (ST8FM) and receive information on how you can save on auto insurance.

State Farm also offers subscription text message programs. Customer may ask their agent to enroll them in a text message alert program. Your State Farm agent will enroll you in SMS texting services, and you will have an opportunity to confirm or decline the service via a reply to an initial text message you receive from your agent. By replying YES to this message received from 78836 (ST8FM) you are confirming a subscription to this text message program. You will not be enrolled in a "mailing list" when you subscribe to this service. Message frequency varies

State Farm is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy of customer and their data. For more information you can view a copy of our privacy policy online. (Canadian privacy policy)

State Farm does not have a separate charge for this service; however, message and data rates may apply from your mobile carrier. Subject to the terms and conditions of your mobile carrier, you may receive text messages sent to your mobile phone. Participation in the programs on this short code are standard rated (no premium content).

By providing your consent to participate in this program, you approve any such charges from your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance. Consumers and policyholders can text message the State Farm short code of 78836 (ST8FM) with a keyword to receive these services. State Farm reserves the right to terminate this SMS service, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays. You are responsible for managing the types of SMS texts you receive. If you have any questions or need help, text HELP to 78836 (ST8FM), or call 888-559-1922.

To stop receiving text messages, text STOP, STOP ALL, END, QUIT, CANCEL, UNSUBSCRIBE, or ARRET to 78836. By enrolling in this subscription program, you consent that following such a request to unsubscribe, you will receive one (1) final message from State Farm confirming that you have been inactivated in our system. Following such confirmation message, no additional text messages will be sent unless you re-activate your subscription.

State Farm may use an automatic dialing system to deliver text messages to you. The Federal Communications Commission defines an "automatic telephone dialing system" or autodialer as equipment that has the capacity to store or produce telephone numbers to be called and to call such numbers. 47 C.F.R. § 64.1200. By your subscription to either, or both, the one-time text message program or the subscription text message program, you give your consent to State Farm to use an automatic dialing system to deliver text messages to the telephone or cell phone number to which you have directed State Farm to transmit these text messages.

United States Participating Carriers Include

ACS/Alaska, Alltel, AT&T, Bluegrass Cellular, Boost, Cellcom, Cellone Nation, Cellular One of East Central Illinois, Cellular South, Centennial, Cincinnati Bell, Cox Communications, Cricket, EKN/Appalachian Wireless, Element Mobile, GCI, Golden State Cellular, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, iWireless, Nex-Tech Wireless, nTelos, Plateau Wireless, South Canaan, Sprint, T-Mobile, Thumb Cellular, United Wireless, US Cellular, Verizon Wireless, Viaero Wireless, Virgin, WCC Additional carriers may be added.

Canada Participating Carriers Include

Aliant Mobility, Bell Mobility, Fido, MTS, NorthernTel Mobility, Rogers Wireless, SaskTel Mobility, Télébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile. Additional carriers may be added.

SMS Texting - Frequently Asked Questions