To start or stop paperless billing, follow these steps:
- First, log in to your account.
- In the upper right-hand corner, click the drop-down menu and select Profile & Preferences.
- Select Communication preferences on the left-hand side to choose your billing preferences.
- Under Communication preferences, verify your email address and update it as needed.
- Under Insurance bill statements, select Email to receive paperless billing notices or Paper to receive paper bills.
- Scroll down and save your changes.