Once you authorize a payment, we’ll start the process on the date you selected. If that date falls on a weekend or holiday, the start of your payment process will be on the next business day.
Authorized payments should appear online within 24 hours. However, since payments are processed nightly from Monday to Friday, recent payments may take up to two business days to display on the following pages:
- Insurance Billing and Payment History
- My policy details
Usually, we process your payment one business day before withdrawing funds from your account. Most of the time, charges happen the same day we process your payment.
AutoPay processing
AutoPay payments are processed on the date you selected. If that date falls on a weekend or holiday, your payment will be processed on the next business day. However, the payment may not be immediately shown in your bank account.
To verify the account from which your automated payments will be processed:
- Log in to your Payment Center: Insurance page.
- Scroll down to Payment Methods to find the bank account or debit/credit card linked to your AutoPay.