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We value your privacy. We may collect personal information from you such as identifying information (name, address, driver's license number), transactional information (products or services purchased and payment history), digital network activity (interactions with our website, IP address), geo-location data, audio recordings and other forms of personal information. We use this information for business, marketing and commercial purposes, including but not limited to, providing the products and services you request, processing your claims, protecting against fraud, maintaining security, confirming your identity and offering you other insurance and financial products.
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With Payoff Protector, the difference between the amount your auto insurance pays on a total loss claim and the outstanding principal balance due on your loan is canceled, subject to certain restrictions.1
Payoff Protector covers all insured vehicles that are financed by and collateral for a vehicle loan originated with State Farm Bank.
Upon receipt of the insurance settlement check, Loan Servicing requests from you a copy of the Claim Settlement Report in order to complete the Payoff Protector calculation. Please contact 866-207-9079 for details.
1 Payoff Protector is not an insurance product. Subject to the terms, conditions, and restrictions of the Payoff Protector provision in your State Farm Bank originated Promissory Note and Security Agreement. Your loan must be in good standing in order for Payoff Protector to apply. If your vehicle is determined to be a total loss before the loan is paid off, we will cancel the difference between the insurance payout and the unpaid principal balance due on the loan. Please contact 866-207-9079 for additional details. If you are deaf, hard of hearing, or do not use your voice to communicate, you may contact us via 711 or other relay services.
Payoff Protector does not waive past due payment amounts; interest, fees and charges incurred prior to the total loss; or any refundable portion of the credit insurance premium. Certain exclusions apply to Payoff Protector, including but not limited to, if your account is 30 days or more past due, pre-existing vehicle damage, or other amounts excluded from your vehicle insurance coverage.
Your loan originated by State Farm Bank is owned by one of the following State Farm companies: EMVLP, LLC, EMVLP II, LLC, or EMVLP II LLC d/b/a EMVLP II PLLC. For questions regarding your loan, please contact Loan Servicing at 866-207-9079. If you are deaf, hard of hearing, or do not use your voice to communicate, you may contact us via 711 or other relay services.