Customers have recently reported receiving suspicious calls in which the caller ID information appears to have been falsified to display the State Farm name and telephone number as the caller. This activity is known as caller ID spoofing. Reports indicate that the caller says information is needed about an insurance claim, and then the caller tries to obtain personal information. Reports indicated that the most frequent phone number on caller ID shows as 844-292-8615, but there have been other numbers reported as well.
A couple of reports also indicated a caller pretended to be from Allstate and needed information about a purported claim.
To protect yourself, do not give out personal information, especially financial account details, over the phone to an unexpected caller or if you are suspicious.
If you received a suspicious call and did provide account details, you should consider reporting the activity to the appropriate authorities shown below, as well as to credit reporting services and your financial institutions to help guard against fraudulent transactions.
- The Federal Trade Commission (FTC) 877-FTC-HELP (382-4357).
- Local or state police departments (if the activity results in stolen funds or property).
For more information about caller ID spoofing, visit the Federal Communications Commission website.
