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We value your privacy. We may collect personal information from you such as identifying information (name, address, driver's license number), transactional information (products or services purchased and payment history), digital network activity (interactions with our website, IP address), geo-location data, audio recordings and other forms of personal information. We use this information for business, marketing and commercial purposes, including but not limited to, providing the products and services you request, processing your claims, protecting against fraud, maintaining security, confirming your identity and offering you other insurance and financial products.
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Reporting security scams to the appropriate authorities is encouraged by State Farm® to protect its customers. The following tips will help you avoid becoming a victim of scams activity.
Protect yourself from criminal activities. Here are tips to help you recognize, report and avoid falling victim to scams.
As society invents new ways to communicate and conduct business, consumers are targeted by scams through a variety of channels. Scam artists are getting more creative and sometimes use the names of large, reputable companies to make their scams convincing.
Consumers, including State Farm customers, are randomly targeted by scam artists who have used our company name to lure their victims. State Farm is concerned about these scams, and whenever possible, we provide the information we receive about them to the proper authorities to help in their investigations.
Scams take various forms. The most common we hear about are letters, emails or phone calls. Take the following, for example:
You are notified you have won a lottery or other monetary prize.
A bogus check for a smaller amount is often included to cover "administrative costs," taxes or fees. The check may:
Watch carefully for hints that documents have been doctored:
You are told your insurance policy is about to lapse or be canceled due to unpaid premium.
The scammer asks for your credit card information in order to pay the necessary amount immediately to avoid cancellation or a lapse in coverage.
If you get a call reminding you of an overdue payment, make sure it's your personal State Farm agent's office calling. If you have any doubts, hang up and call your agent at a phone number you know is correct. Your State Farm agent's first concern is that you and your personal information remain safe, so the agent's office will be glad to receive your call.
You get an authentic-looking bill indicating you are in "Past Due" status; but, you don't remember the purchase or other transaction the bill is for.
If you don't recognize the company name or remember buying the items on the bill, call the billing company to confirm the purchase.
You see an advertisement offering auto insurance at a substantially discounted premium, if the premium is paid in cash.
State Farm sells insurance products exclusively through licensed State Farm agents and employees, never via an independent insurance broker or someone posing as one.
"Unclaimed property assistance" may or may not be a scam.
You may get an offer to assist with retrieving unclaimed property. This is often thought to be a scam but may be a legitimate service that assists for a nominal fee.
To be safe, it's wise to go to the state involved and claim your property directly. You can usually learn more about this by performing an Internet search using terms like "[your state] unclaimed property."