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We’ve always been good listeners.
Now we’re even better.Getting started
With thousands of agents across the U.S., an award-winning mobile app and website, and 24/7 customer service, we’re here whenever you need us. And now, thanks to Amazon Alexa, you can connect with us in a new and convenient way.
After enabling the State Farm skill, say,
To find agents by ZIP Code, say,
To get your agent’s information1, say
To request an insurance ID card sent by mail1, say
Getting the State Farm skill to work with your Alexa devices is quick and easy – three simple steps and start talking.
The Alexa app is available for iOS and Android devices.
You can also visit our Amazon Alexa page to enable the State Farm skill with a web browser, but you’ll still need the Alexa app to link it to your account.
The Alexa App will prompt you to link your State Farm account. Enter your State Farm user ID and password to do that. 2
Say "Alexa, open State Farm" to connect with the State Farm skill within your Alexa device.
Need help setting up the State Farm Alexa skill? Call 888-559-1922888-559-1922.
The State Farm Alexa skill can:
You don't have to be a State Farm customer to find agents by ZIP Code. Other tasks, including requesting an ID card and retrieving your agent's details, can only be performed by our customers.
If you've already enabled the State Farm skill, open the skill within the Alexa app, tap "Settings," and then "Link Account." Enter your State Farm login credentials to link your account to Alexa.
Say "Alexa, open State Farm," wait until Alexa says what the skill can do, then give one of these commands:
Our Alexa skill can only be linked to one State Farm account at a time. If your household has more than one account holder, only link the account you'd like to manage with Alexa.
We want our customers to interact with us however they like. Our Alexa skill makes it possible to perform some tasks with voice commands, which is especially convenient when a computer or mobile device isn't available or desirable. Customers can also connect with us in person, by phone, online, and through our mobile app, so we're pretty much always here when you need us.
Your privacy and security are important to us, so we use physical, electronic, and procedural safeguards to protect customer data. Additionally, Alexa users can configure privacy settings to prevent their devices from recording voices.
We'll add more Alexa capabilities soon, so check back often. In the meantime, use our app and website to manage your State Farm accounts. Or call customer service at 800-STATE-FARM800-STATE-FARM any time, day or night.
Online, over the phone, or in person. Like a good neighbor, State Farm is there.
1 Requires linking to your State Farm account.
2 Linking your State Farm account is required for accessing information about your specific policies and accounts. If you don't link your account, only the "find an agent by ZIP Code" capability will function.
The information in this article was obtained from various sources not associated with State Farm® (including State Farm Mutual Automobile Insurance Company and its subsidiaries and affiliates). While we believe it to be reliable and accurate, we do not warrant the accuracy or reliability of the information. State Farm is not responsible for, and does not endorse or approve, either implicitly or explicitly, the content of any third party sites that might be hyperlinked from this page. The information is not intended to replace manuals, instructions or information provided by a manufacturer or the advice of a qualified professional, or to affect coverage under any applicable insurance policy. These suggestions are not a complete list of every loss control measure. State Farm makes no guarantees of results from use of this information.