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We value your privacy.
This Notice describes how we protect, collect, use, and share customer information. Customer information means all nonpublic information related to an identified individual, which is sometimes called personally identifiable information. Customer information does not include anonymized data or de-identified data, which do not identify an individual.
A Good Neighbor is a Green NeighborTM
We maintain physical, electronic, and procedural safeguards to protect customer information and to comply with federal and state laws. In addition, we review our policies and practices, monitor our computer networks, and test the strength of our security.
We retain customer information for legal, auditing, regulatory, and business purposes.
We collect customer information in different ways. For example, we gather information from:
We use customer information, sometimes including consumer report information, to do things such as:
We share customer information, including information about our transactions with you (such as payments) and experiences with you (such as an auto claim), within our State Farm family of companies and with State Farm agents to help meet your product and service needs. We share customer information inside or outside our family of companies:
We share customer information within our State Farm family of companies so, for example, we do not have to ask you for the same information again. If you prefer to limit sharing information such as your driving record, claim history with other companies, and credit information, call your State Farm agent or 800-865-6035. Please note, your choice:
If you are an existing customer and have already told us your customer information sharing preference, no action is needed unless you want to change your preference.
Residents of Vermont: State Farm will not share certain customer information across our State Farm family of companies unless authorized by you. This does not limit State Farm from sharing information about your transactions with us (such as your payment history) or your experience with us (such as your claim history) as permitted by law.
This Notice applies to the companies, except as noted below*, that make up the State Farm family that independently provide insurance and financial services and various types of support to those insurance and financial services providers. The State Farm family of companies includes, but is not limited to, the companies listed below. This list is subject to change.
State Farm Mutual Automobile Insurance Company
State Farm Fire and Casualty Company
State Farm General Insurance Company
State Farm Indemnity Company
State Farm Guaranty Insurance Company
Dover Bay Specialty Insurance Company
State Farm Florida Insurance Company
State Farm County Mutual Insurance Company of Texas
State Farm Lloyds
State Farm Life Insurance Company
State Farm Life and Accident Assurance Company
State Farm Bank, FSB
Plaza One Realty Co.
State Farm International Services, Inc.
State Farm Investment Management Corp.
State Farm VP Management Corp.
State Farm Associates’ Funds Trust
State Farm Mutual Fund Trust
State Farm Variable Product Trust
Insurance Placement Services, Inc.
State Farm Realty Mortgage, LLC.
*This Notice does not apply to HiRoad Assurance Company which has its own privacy notice.
In addition to the information collection and sharing practices described above, State Farm website properties and mobile applications may use common tracking technologies like browser cookies, “Local Shared Objects” (such as “Flash” cookies), analytical tools, device IDs, or other technologies. We also collect certain technical information about the device you use to access our site or services, such as user-agent, time stamp, hardware type, language and time zone settings, IP address, OS type and version, and installed fonts. Our mobile and social media applications will contain a statement describing what information is collected from your use of that particular application. Currently, we do not support the necessary technology to respond to Web browser "do not track" signals or other, comparable mechanisms. Learn more about our ads and tracking activities.
Please contact your agent for name/address changes or policy/coverage questions.
Attention: Enterprise Compliance & Ethics - Office of Privacy, C-2
PO Box 2322
Bloomington, IL 61704-2322
Residents of California: We may collect customer information from persons other than the individual or individuals applying for coverage. Such customer information as well as other personal or privileged information subsequently collected may, in certain circumstances, be disclosed to third parties without your authorization as permitted by law. If you would like additional information about the collection and disclosure of customer information, please contact your State Farm agent. You may also act upon your right to see and correct any customer information in your State Farm files by writing your State Farm agent to request this access.
Residents of Nevada: Nevada law requires us to disclose that you may elect to be placed on our internal “do not call” list should you wish not to receive marketing calls from State Farm. If you have already been placed on our internal “do not call” list please disregard this notice. You may request to be placed on State Farm’s internal “do not call” list by:
State Farm Mutual Automobile Insurance Company
Mail Response Center
One State Farm Plaza
Bloomington, IL 61710
Please provide us with your name, address and all telephone numbers you wish to be placed on our list. If you have questions about Nevada law regarding “do not call”, please contact us at the address listed above, or you may contact the Nevada Attorney General at:
Office of the Nevada Attorney General
Bureau of Consumer Protection
555 E. Washington Avenue; Suite 3900
Las Vegas, NV 89101
Si desea recibir una copia de esta notificación en español: Por favor póngase en contacto con su agente de State Farm o visite es.statefarm.com.
Last updated 7/18